Resident Experience Advisor - Student Housing

Student Roost; Corfe; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Safety & Wellbeing

Resident Support

Sales & Building Mgmt

Events & Community

Operations & Admin

Debt Management

Inclusive Culture

Career Growth

Team Experience

More Than Just a Job

Job summary

Student Roost seeks a Customer Service Advisor at Corfe House, Poole. The role focuses on delivering exceptional resident experiences, safety, and a sense of community as part of a frontline customer service team.

You will handle enquiries, take payments, follow processes, and keep accurate records. The role operates an annualised hours model with a 37.5-hour week and regular weekend work, including DBS checks where required.

Qualifications

• We are not just looking for experience, we're looking for the right attitude!

Skills

People person

Excellent communication

Team player

MS Office

Organised

Sales handling

Under pressure

Willing to learn

Tools

MS Office

Job description

Student Roost seeks a Customer Service Advisor at Corfe House, Poole. The role focuses on delivering exceptional resident experiences, safety, and a sense of community as part of a frontline customer service team.

You will handle enquiries, take payments, follow processes, and keep accurate records. The role operates an annualised hours model with a 37.5-hour week and regular weekend work, including DBS checks where required.