Residency Living Manager: Build Thriving Student Communities

Sodexo; Gateshead; In loco; GBP 32.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

Mental health support

Employee assistance programme

Virtual GP service

Discount scheme

Pension plan

Learning and development opportunities

Bike to Work scheme

Descrizione del lavoro

Sodexo UK&I is seeking a Residency Living Manager to lead student living across Newcastle and Gateshead. You’ll shape the residential journey, influence wellbeing, and drive engagement initiatives across multiple sites.

You will lead high-performing teams, build partnerships with universities and community groups, and deliver exceptional experiences for thousands of students—while managing budgets and services to meet commercial goals.

Competenze

• Experience in Student Accommodation / PBSA (Purpose-Built Student Accommodation).
• University Student Experience or Student Services experience.
• Residential Life or Community Engagement background.
• Hospitality, Leisure, Events, or Customer Experience management background.
• Facilities, Operations, or Multi-Site Service Management experience.

Mansioni

• Lead and develop a vibrant residency living programme across multiple sites.
• Create engaging events, wellbeing programmes, and community-building activities.
• Manage and develop a team including Residency Advisers and operational staff.
• Build relationships with university stakeholders, student services, local organisations, charities, emergency services, and partners.
• Drive student satisfaction through communication, engagement, and support strategies.
• Oversee on-site café, retail, and social space operations to maximise engagement and commercial performance.
• Monitor budgets, control costs, and contribute to financial targets.
• Use feedback and insights to continuously improve the living experience.
• Support senior leadership across the wider portfolio.

Conoscenze

Relationship-building

Team leadership

Stakeholder management

Budget management

Communication

Customer experience

Strumenti

Microsoft Office

Databases

Descrizione del lavoro

Sodexo UK&I is seeking a Residency Living Manager to lead student living across Newcastle and Gateshead. You’ll shape the residential journey, influence wellbeing, and drive engagement initiatives across multiple sites.

You will lead high-performing teams, build partnerships with universities and community groups, and deliver exceptional experiences for thousands of students—while managing budgets and services to meet commercial goals.