Multi-Site Cleaning & Operations Manager

Sodexo; Gateshead; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Excellent benefits package

Career development

Inclusive workplace

Mercer Aspire Pension

Job summary

Sodexo is seeking a Commercial and Cleaning Manager to lead cleaning and operational standards across four student accommodation sites in the Northumbria University community. You will develop and inspire a dedicated team to deliver safe, welcoming, and spotless living environments while driving compliance and service quality.

You will manage staffing, rotas, inspections, and use digital cleaning systems to improve efficiency and accountability.

Qualifications

• Experience managing cleaning, facilities, housekeeping or hospitality operations across multiple sites.
• Strong people management skills with experience leading, motivating and developing teams.
• Excellent organisational skills to prioritise workloads and adapt to changing demands.
• Good understanding of cleaning standards, Health & Safety and compliance requirements.
• Strong communication and stakeholder management with a customer-focused approach.
• Confident using digital systems, reporting tools and performance management processes.
• A proactive, hands-on leader who maintains high standards and drives improvement.

Responsibilities

• Lead and motivate cleaning teams across four student accommodation sites.
• Drive exceptional cleaning, presentation and hygiene standards throughout the portfolio.
• Manage staffing, rotas, absence cover and resource planning.
• Carry out inspections, audits and quality checks to ensure standards stay high.
• Champion health, safety and compliance across all areas of responsibility.
• Take ownership of cleaning operations within the on-site Common Ground Café.
• Support student arrivals, departures, commercial stays and events.
• Use digital cleaning management systems to improve efficiency and accountability.
• Collaborate with colleagues, university stakeholders and contractors to enhance student experience.

Skills

People management

Operations management

Cleaning standards

Health & Safety

Stakeholder management

Digital systems reporting

Multi-site leadership

Job description

Sodexo is seeking a Commercial and Cleaning Manager to lead cleaning and operational standards across four student accommodation sites in the Northumbria University community. You will develop and inspire a dedicated team to deliver safe, welcoming, and spotless living environments while driving compliance and service quality.

You will manage staffing, rotas, inspections, and use digital cleaning systems to improve efficiency and accountability.