Residences Housekeeping Attendant

HSH Group / The Peninsula Hong Kong; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking dedicated Residences Housekeeping Attendants to join their team in a luxurious setting. This role is essential for maintaining the high standards of cleanliness and service excellence that guests expect. With a focus on personalized service, you will play a key role in ensuring guest comfort and satisfaction. The position offers the opportunity to work alongside a highly experienced team, contributing to an award-winning group known for its commitment to quality. If you have a passion for luxury service and thrive in a dynamic environment, this is the perfect opportunity for you.

Benefits

Market-leading remuneration

Service charge

Attractive benefits

Opportunity to join an award-winning group

Qualifications

• 1+ year experience in luxury hotel housekeeping.
• Strong passion for quality service and hygiene standards.

Responsibilities

• Provide personalized service to guests, maintaining high standards.
• Ensure cleanliness in various areas, including guest rooms and spa.

Skills

Housekeeping experience

Time management

Organization skills

Adaptability

Customer service

Job description

The Peninsula London is pleased to announce that we are seeking Residences Housekeeping Attendants to join our Residences Team, reporting to the Operations Manager. This role is responsible for maintaining the cleanliness of residential spaces, Spa Treatment Rooms, and fulfilling guest requests to ensure their comfort.

The Peninsula London offers a luxurious and elegant setting, emphasizing high standards of hygiene and cleanliness, with this position contributing significantly to our service excellence.

Key Benefits

• Market-leading remuneration, service charge, and attractive benefits
• Opportunity to join our award-winning group and work alongside a highly experienced team

Key Responsibilities

• Provide personalized service to all guests, following Peninsula Principles at all stages
• Note guest preferences and update profiles through daily communication with the Operations Manager
• Maintain cleanliness in Front of House and Back of House areas, including floor pantries, toilets, storage rooms, and Pool and Spa areas
• Record requests, jobs, defects, or issues using established communication methods

Minimum Requirements

• At least 1 year of experience in housekeeping and guest room cleaning in a luxury hotel
• Passion for quality luxury hotel service and hygiene standards
• Excellent time management, organization skills, and adaptability
• Ability to work under pressure with flexibility and a positive attitude

We look forward to receiving your CV and will contact suitable candidates directly.

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