Part-Time Housekeeping Room Attendant (20-Hour)

TN United Kingdom; London; On-site; GBP 22,000 - 30,000; Part time

Job summary

An exceptional opportunity awaits you at a prestigious hotel in London as a Part-Time Housekeeping Room Attendant. This role is perfect for those who take pride in maintaining high standards of cleanliness and guest satisfaction. You will be part of a dedicated team, ensuring that every guest experience is seamless and luxurious. Enjoy a supportive work environment where your contributions are valued, and take advantage of numerous benefits designed to enhance your well-being and career development. If you are passionate about hospitality and eager to make a difference, this position is for you.

Benefits

28-35 days holiday

Staff meals

Free uniform dry cleaning

Pension contributions

Sick pay

Life assurance

Employee assistance programs

Season ticket loans

Discounted F&B rates

Development opportunities

Qualifications

• Proven experience providing high service levels under pressure.
• Excellent communication and customer service skills.

Responsibilities

• Perform cleaning duties to maintain guest rooms and corridors.
• Handle guest requests and maintain housekeeping standards.

Skills

Customer Service

Communication Skills

Cleaning Standards

Flexibility

Job description

Below is a refined version of the job description for better clarity, formatting, and focus:

Part-Time Housekeeping Room Attendant (20-Hour), London

Client: Accor

Location: London, United Kingdom

Job Category: Hospitality

EU work permit required: Yes

Job Reference: 6a3575ddd266

Job Views: 8

Posted: 26.04.2025

Expiry Date: 10.06.2025

Company Description

Raffles London at The OWO, located on London’s Whitehall, combines the allure and heritage of Raffles with one of the world’s most historic addresses. This Grade II* listed Edwardian building features 120 rooms and suites, 85 branded residences, nine restaurants, three bars including one by Chef Mauro Colagreco, the Guerlain spa, Pillar Wellness, and a grand ballroom, The Whitehall, for events. Guests are invited to discover new emotions and connections within these storied walls, where legendary figures once shaped the modern world. At Raffles, you arrive as a guest, leave as a friend, and return as family.

Job Description

An exceptional opportunity for a Room Attendant to join the Rooms Department at Raffles London at The OWO. Reporting to the Floor Supervisor, you will be responsible for maintaining guest rooms and corridors to the highest standards, ensuring a seamless guest experience and upholding Raffles’ luxury standards. You will work closely with the House Porter team to provide supplies and amenities, acting as an ambassador of Raffles values during guest and colleague interactions.

Responsibilities

• Perform cleaning duties, maintaining equipment and storerooms.
• Clean bedrooms, bathrooms, and corridors to required standards.
• Handle guest, VIP, and special requests as instructed.
• Maintain housekeeping and linen stores according to standards.
• Use appropriate cleaning chemicals following SOPs.
• Manage an assigned section within the hotel floor.
• Report technical issues and guest preferences promptly.
• Communicate effectively with colleagues and management.
• Participate in spring cleaning and other duties as directed.
• Manage keys, communication devices, and sign-in/out procedures responsibly.
• Be flexible with working hours to meet business needs.
• Follow lost property procedures and respect guest privacy.
• Maintain a clean, efficient, and luxurious environment in line with Raffles standards.

Candidate Profile

• Proven experience providing high service levels under pressure.
• Excellent communication and customer service skills.
• Willingness to work a 24-hour operational schedule if needed.

Additional Benefits

Join Raffles and enjoy benefits such as 28-35 days holiday, staff meals, free uniform dry cleaning, pension contributions, sick pay, maternity/paternity/adoption pay, life assurance, employee assistance programs, season ticket loans, employee events, discounted F&B rates, and development opportunities.

Raffles Values

• Be You: Show personality and flair.
• Be Kind: Demonstrate humility and generosity.
• Be Happy: Uplift colleagues and guests.
• Be Confident: Share knowledge and skills.
• Have Your Purpose: Make a tangible impact through care and responsibility.