Residences Housekeeping Attendant

HSH Group / The Peninsula Hong Kong; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in luxury hospitality is seeking Residences Housekeeping Attendants to join their prestigious team in London. This role involves maintaining high standards of cleanliness and providing personalized service to guests, ensuring their comfort and satisfaction. With a focus on luxury and hygiene, this position offers an exceptional opportunity to work in an elegant setting alongside a highly experienced team. If you are passionate about delivering top-notch service and have a keen eye for detail, this is the perfect opportunity to advance your career in the hospitality industry.

Benefits

Market-leading remuneration

Service charges

Attractive benefits

Qualifications

• Minimum of 1 year experience in housekeeping within a luxury hotel.
• Passion for high-quality luxury hotel service and hygiene standards.

Responsibilities

• Maintain cleanliness of residential spaces and Spa Treatment Rooms.
• Provide personalized service to guests and communicate with the Operations Manager.

Skills

Housekeeping

Time Management

Organization Skills

Adaptability

Customer Service

Job description

The Peninsula London is pleased to announce that we are seeking Residences Housekeeping Attendants to join our Residences Team, reporting to the Operations Manager. This role is responsible for maintaining the cleanliness of residential spaces, Spa Treatment Rooms, and fulfilling any guest requests to ensure resident comfort.

The Peninsula London offers a luxurious and elegant setting, where high standards of hygiene and cleanliness are essential. This position provides an exceptional opportunity to join our prestigious flagship hotel in London.

We offer market-leading remuneration, service charges, and attractive benefits. Join our award-winning group and work alongside a highly experienced team.

Key Accountabilities

• Provide personalized service to all guests, following Peninsula Principles at all times. Communicate daily with the Operations Manager to note guest preferences and update profiles.
• Ensure cleanliness of Front of House and Back of House areas, including floor pantries, toilets, storage rooms, and Pool and Spa areas.
• Record requests, jobs, defects, or issues through our communication channels.

General requirements

• Minimum of 1 year experience in housekeeping and guest room cleaning within a luxury hotel.
• Passion for and commitment to high-quality luxury hotel service and hygiene standards.
• Excellent time management, organization skills, and adaptability. A positive attitude is essential.
• Ability to work flexibly and efficiently under pressure.

We look forward to receiving your CV and will contact suitable candidates directly.

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