Residence Manager, Student Housing – London

Yugo USA LLC.; Greater London; Hybrid; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Annual bonus

5 weeks annual leave

YuDay

Health care

Employee assistance program

Cycle to work scheme

Social events

Job summary

Yugo USA LLC. is seeking an experienced Residence Manager to lead our 350-bed student housing in London. You will drive operations, ensure guest satisfaction and oversee financial performance of the space.

Reporting to the Area Manager, you will manage a team, maximise occupancy through sales, maintain high standards of safety, and build relationships with universities and suppliers. The role requires hands-on leadership in a fast-paced environment.

Qualifications

• Experience running a residence within hotels, hospitality, or student accommodation.
• Strong interpersonal and communication skills.
• Experience in a fast-paced, target-driven environment with a focus on sales.

Responsibilities

• Lead, mentor and guide the team to ensure the student space runs smoothly.
• Take full responsibility for the budget and P&L, and the financial performance of the space.
• Manage costs and maximise profit for the property.
• Follow up on sales opportunities and ensure occupancy through short and long-term lets.
• Maintain presentation standards through regular inspections and team collaboration.
• Handle complaints and provide excellent customer service to students.
• Ensure safety, security, compliance and building management procedures are followed.
• Develop relationships with local universities and suppliers.
• Fulfil health and safety duties under applicable law and cooperate with the employer.
• Act as water hygiene responsible person and manage Legionella actions as required.

Skills

Leadership

Budgeting

P&L management

Sales focus

Customer service

Safety compliance

Building management

University relations

Job description

Yugo USA LLC. is seeking an experienced Residence Manager to lead our 350-bed student housing in London. You will drive operations, ensure guest satisfaction and oversee financial performance of the space.

Reporting to the Area Manager, you will manage a team, maximise occupancy through sales, maintain high standards of safety, and build relationships with universities and suppliers. The role requires hands-on leadership in a fast-paced environment.