Residence Manager: Shape Student Homes & Community

Yugo USA LLC.; Cardiff; Hybrid; GBP 29,000 - 36,000; Full time

Benefits offered by this job

5 weeks leave

Annual discretionary bonus

Health care

Cycle to work scheme

Job summary

Yugo USA LLC. is seeking a Residence Manager in Cardiff to oversee our student housing spaces, manage day-to-day operations, and drive exceptional student experiences. The role requires leadership to run the space and ensure safety, with responsibility for budgeting, KPI delivery, and relationship management with universities.

The position emphasizes strong communication, team leadership, and a proactive approach to improving services and operations on site in Cardiff.

Qualifications

• 5 years of managing a team, preferably in front office or hospitality.
• Good working understanding of tenancy management and housing legislation.
• Proven financial responsibility including managing forecasts, budgets and P&Ls.
• Experience in Sales, developing and tracking Sales and Marketing campaigns.
• Willingness to undertake Carbon Literacy training is desirable.

Responsibilities

• Manage our spaces and ensure smooth operation of the calendar and student lifecycle from arrival to departure.
• Lead and mentor the team to run the student space smoothly and welcome new ideas.
• Conduct health & safety inspections and training for safe building operations.

Skills

Communication

People management

Resource planning

Interpersonal skills

MS Office

Tools

CRM software

Reservation software

Job description

Yugo USA LLC. is seeking a Residence Manager in Cardiff to oversee our student housing spaces, manage day-to-day operations, and drive exceptional student experiences. The role requires leadership to run the space and ensure safety, with responsibility for budgeting, KPI delivery, and relationship management with universities.

The position emphasizes strong communication, team leadership, and a proactive approach to improving services and operations on site in Cardiff.