Reservations, Groups & Events Coordinator

IHG Hotels & Resorts; Manchester; On-site; GBP 17,000 - 29,000; Full time

Benefits offered by this job

Free meal on shift

Paid holidays

Discounts at IHG hotels

Job summary

IHG Hotels & Resorts in Manchester is seeking a Reservations, Groups, Meetings and Events Administrator (Full-Time) to join the Kimpton Clocktower Hotel. You will manage bookings, payments and event details, ensuring a seamless experience from enquiry to arrival.

Joining our team means supporting a busy Reservations, Groups, Meetings and Events function with attention to detail, strong IT skills and a proactive, collaborative approach; advantageous for prior hotel event experience.

Qualifications

• Excellent organisation and strong time management are essential.
• Attention to detail and accurate data handling required.
• Experience with Microsoft applications and office IT tools is preferred.

Responsibilities

• Manage bookings, enquiries, payments and event details.
• Handle contracts, invoices and bookings for operational teams.
• Support meetings and events with rooming lists, AV, POs and space planning.
• Coordinate BEOs, weekly reports and RevMax updates.
• Keep the office running smoothly with admin tasks and compliance checks.
• Process daily traces, advance payments, arrivals and room allocations.

Skills

Excellent organisation

Time management

Attention to detail

Strong IT skills

Microsoft Office

Proactive collaboration

Tools

Microsoft Office

Job description

IHG Hotels & Resorts in Manchester is seeking a Reservations, Groups, Meetings and Events Administrator (Full-Time) to join the Kimpton Clocktower Hotel. You will manage bookings, payments and event details, ensuring a seamless experience from enquiry to arrival.

Joining our team means supporting a busy Reservations, Groups, Meetings and Events function with attention to detail, strong IT skills and a proactive, collaborative approach; advantageous for prior hotel event experience.