Reservations & Events Specialist - Flexible Hospitality

Valor Hospitality Careers - UK; Exeter; On-site; GBP 18,000 - 21,000; Part time

Job summary

voco Zeal Exeter Science Park is seeking a friendly Reservations and Events Agent to join our team. You will handle enquiries and take reservations, helping maximise occupancy and room rates across our events and dining packages.

The role supports on-site service with flexible shifts across seven days. Strong communication and a hospitality mindset are essential, along with comfortable use of booking systems and a team-focused approach.

Qualifications

• Excellent communication, interpersonal, and problem-solving abilities.
• A passion for hospitality and a relentless commitment to excellence.

Responsibilities

• Top quality customer service
• Working as part of a great team
• Take enquiries and bookings via telephone and online bookings
• Converting enquiries into sales
• Processing, amending and updating bookings as required
• Maximising revenue through upselling
• Administration and Technology savvy
• Available to work when the team and customer needs you most

Skills

Communication

Interpersonal skills

Problem solving

Hospitality focus

Job description

voco Zeal Exeter Science Park is seeking a friendly Reservations and Events Agent to join our team. You will handle enquiries and take reservations, helping maximise occupancy and room rates across our events and dining packages.

The role supports on-site service with flexible shifts across seven days. Strong communication and a hospitality mindset are essential, along with comfortable use of booking systems and a team-focused approach.