Reservations & Events Specialist - Part Time - 4 Days

Valor Hospitality Partners, LLC; Exeter; Hybrid; GBP 15,000 - 21,000; Full time

Job summary

Valor Hospitality Europe Limited is seeking a friendly Reservations and Events Agent in Exeter. You will manage front-line reservations, process enquiries, and upsell to maximise occupancy and room rates in a team‑driven environment.

The role involves taking bookings by phone and online, maintaining brand standards, and supporting events while providing excellent customer service. Shifts include evenings and weekends with flexible patterns discussed at interview.

Qualifications

• Excellent communication, interpersonal, and problem-solving abilities.
• A passion for hospitality and a relentless commitment to excellence.

Responsibilities

• Top quality customer service
• Working as part of a great team
• Take enquiries and bookings via telephone and online bookings
• Converting enquiries into sales
• Processing, amending and updating bookings as required
• Maximising revenue through upselling
• Administration and Technology savy
• Available to work when the team and customer needs you most

Skills

Customer service

Communication

Problem solving

Job description

Valor Hospitality Europe Limited is seeking a friendly Reservations and Events Agent in Exeter. You will manage front-line reservations, process enquiries, and upsell to maximise occupancy and room rates in a team‑driven environment.

The role involves taking bookings by phone and online, maintaining brand standards, and supporting events while providing excellent customer service. Shifts include evenings and weekends with flexible patterns discussed at interview.