Meetings & Events Reservations Pro

Radisson Hotel Group; St Albans; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Exclusive global hotel rates

Team member stay discounts

Friends & Family discount

Breakfast and F&B discounts

Job summary

Radisson Hotel Group is seeking a Reservations Coordinator to join our Meetings and Events team. You will anticipate guest needs, support the sales force, and ensure function sheets are accurate, enabling seamless conferences and stays.

You bring proven events management experience, leadership, and a passion for hospitality. You’ll collaborate across departments, build relationships with key clients, and help grow revenue while delivering memorable guest experiences.

Qualifications

• Proven experience in events management.
• Strong leadership with a hands-on, lead-by-example work style.
• Committed to exceptional guest service, passionate about hospitality.
• Creative problem-solving with the ability to offer recommendations.
• Personal integrity, excelling in an environment that demands excellence.
• Strong communication and listening skills.
• Outstanding analytical and strategic skills for financial improvement.
• Excellent ability to collaborate across functions and cultures in a global environment.

Responsibilities

• Maximize meeting, events, and bedroom revenues.
• Supports sales team by generating leads and assisting all team members in doing so.
• Ensures all function sheets are maintained and up to date and communicated to operational departments within a timely manner.
• Promotes and delivers a pro‑active sales culture.
• Builds and maintains relationships with key clients.
• Actively seeks out feedback throughout and post meeting or event.
• Supports strategies to improve and enhance our guest’s experience.
• Plays an active role in department training.

Skills

Event management

Leadership

Guest service

Communication

Problem solving

Tools

Microsoft Office

Job description

Radisson Hotel Group is seeking a Reservations Coordinator to join our Meetings and Events team. You will anticipate guest needs, support the sales force, and ensure function sheets are accurate, enabling seamless conferences and stays.

You bring proven events management experience, leadership, and a passion for hospitality. You’ll collaborate across departments, build relationships with key clients, and help grow revenue while delivering memorable guest experiences.