RESERVATIONS AGENT (TEMPORARY)

TN United Kingdom; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Reservations Agent to join their team in London. This exciting role involves managing incoming reservation inquiries and assisting guests with their booking needs. You'll work in a dynamic environment, ensuring accurate guest information while collaborating with a supportive office team. If you have a background in hospitality and exceptional communication skills, this is a fantastic opportunity to make a positive impact in a fast-paced setting. Join a company that values your contributions and offers competitive pay for every hour worked.

Benefits

Competitive hourly rate

Weekly pay

Office hours Monday to Friday

Qualifications

• Prior experience as a Reservations Administrator or Agent required.
• Exceptional communication skills and strong attention to detail are essential.

Responsibilities

• Handle incoming reservation inquiries via phone, email, and online platforms.
• Assist guests with booking modifications and cancellations.

Skills

Reservations Management

Communication Skills

Attention to Detail

Salesforce

Opera System Knowledge

Education

Experience in Hospitality

Tools

Salesforce

Opera

Job description

• Competitive hourly Rate – Get paid for every hour that you work
• Weekly pay – You get paid every Friday
• Office hours – Monday to Friday
• Shifts between – 8am to 7pm
• 40 hours per week
• Work alongside a dedicated Reservations & Sales office team

Package

• Hourly from £13.00 per hour (including holiday), depending on experience

What’s involved?

As Reservations Agent your duties will include handling any incoming reservation inquiries via phone, email and online platforms. Assist guests with booking modifications, cancellations and special requests whilst navigating the system to manage the bookings and maintain accurate guest information.

Requirement?

• Prior experience as a Reservations Administrator, Coordinator or Agent
• Hospitality background essential
• Proven experience of using Salesforce would be advantageous or at least knowledge of Opera but some training can be provided
• Exceptional communication skills with fluency in English
• Strong attention to detail
• Flexible to work shifts

Please note this is a temporary assignment and full time, so only applicants who have no prior commitments and right to work in the UK will be considered.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 29/04/2025 by TN United Kingdom