Reservations Agent - Drive Bookings & Revenue Growth

Lighthouse Hotel Management; Liverpool; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hotel management company in Liverpool is seeking a passionate Reservations Agent to join their team. As part of the role, you will support pricing strategies, convert reservation inquiries into bookings, and maintain relationships with local corporate clients. The ideal candidate will have at least 2 years of experience in a fast-paced hotel environment, ideally with IHG. This position offers a competitive salary, excellent career growth opportunities, and a vibrant, inclusive workplace culture.

Benefits

Competitive salary

Career growth opportunities

24/7 access to an online GP

Employee discounts on stays and dining

Extensive training programs

Recognition programs

Qualifications

• Minimum of 2 years experience in Reception or Reservations at a busy city center hotel.
• Preferably one year experience within an IHG branded property.

Responsibilities

• Support hotel pricing strategy to maximize revenue.
• Convert reservation enquiries into bookings.
• Manage relationships with local corporate bookers.

Skills

Passion for guest experience

Sales opportunities maximization

Strong interpersonal skills

Job description

A leading hotel management company in Liverpool is seeking a passionate Reservations Agent to join their team. As part of the role, you will support pricing strategies, convert reservation inquiries into bookings, and maintain relationships with local corporate clients. The ideal candidate will have at least 2 years of experience in a fast-paced hotel environment, ideally with IHG. This position offers a competitive salary, excellent career growth opportunities, and a vibrant, inclusive workplace culture.