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Reservations Agent

COYA Restaurant & Pisco Bar

Greater London

On-site

GBP 22,000 - 28,000

Full time

Yesterday

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Job summary

Join a vibrant luxury lifestyle group as a Reservations Agent in London, where you will be part of a passionate team dedicated to delivering exceptional customer service. Enjoy a range of benefits including an enhanced holiday package and career development opportunities. This entry-level role requires excellent communication skills and attention to detail, with a focus on upselling and teamwork. If you are fluent in French and have a background in hospitality, apply now to become part of the COYA family!

Benefits

Enhanced holiday package

Long service awards

Opportunities to travel

Exclusive discounts

Career development

Employee Referral Program

Global dining discounts

Complimentary meals

Generous parental gift

Qualifications

Experience in a similar role within the hospitality industry.
Fluency in French to communicate with international clientele.

Responsibilities

Join a dynamic team as a Reservation Agent.
Upsell effectively and maintain high standards.

Skills

Communication

Attention to Detail

Team Player

Tools

SevenRooms

OpenTable

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COYA Restaurant & Pisco Bar provided pay range

This range is provided by COYA Restaurant & Pisco Bar. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

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People & Culture Advisor at COYA Restaurant and Pisco Bar

Join the COYA Family as a Restaurant Reservation Agent (French-Speaking)!

COYA is a luxury lifestyle group with two iconic venues in London: Mayfair and Angel Court, alongside a global presence in destinations such as the Middle East, Mykonos, Monte Carlo, Barcelona, and Marbella.

Born from a spirit of adventure, COYA is a vibrant celebration of Latin American culture, offering delicious Peruvian cuisine, innovative cocktails, live music, stunning art, and immersive events.

At COYA, our teams are our family. We are committed to nurturing talent, providing opportunities for growth, and empowering every team member to achieve their full potential.

We are now seeking a passionate and dedicated Reservation Agent to join our dynamic team in London.

What We Offer

As a valued member of the COYA family, you’ll enjoy:

Enhanced holiday package – 32 days (including bank holidays).
Long service awards to celebrate your milestones.
Opportunities to travel and work at COYA’s global venues.
Exclusive discounts on high-street, leisure, and retail.
Career development – We believe in promoting from within and helping you grow.
Employee Referral Program – Rewarding you for introducing top talent.
Global dining discounts at COYA and our sister venues.
Complimentary meals – Enjoy delicious family-style meals twice daily.
Generous parental gift when you become a parent.

What We’re Looking For

The ideal Reservation Agent will:

Have experience in a similar role within the hospitality industry.
Possess excellent communication skills, both verbal and written.
Exhibit strong attention to detail and organizational abilities.
Be commercially minded with the ability to upsell effectively.
Stay solution-focused and positive when faced with challenges.
Thrive as a team player and contribute to our vibrant culture.
Take pride in their work, reflecting COYA’s high standards.
Experience with SevenRooms and/or OpenTable is preferred but not essential.
Be fluent in French to effectively communicate with our diverse, international clientele.

Why Join COYA?

At COYA, we don’t just offer jobs; we offer careers. We are passionate about supporting our team members, celebrating their successes, and providing a platform for them to shine.

If this sounds like the perfect opportunity for you, apply now and let us know why you’d be an incredible fit for our team.

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Customer Service
Industries
Restaurants

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