Reservationist — Warm Welcome in Fast-Paced Dining (Fixed-Term)

Hawksmoor Group; City of Edinburgh; Hybrid; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Tronc paid for every hour you work

Free team meals on shift

50% off food

Paid overtime on salaries

Income protection

Paid annual volunteer days

Referral bonuses

Full training and progression

Job summary

Hawksmoor Group invites you to join as a Reservationist in Edinburgh. You will welcome guests, manage reservations and waiting lists, coordinate seating, and support the floor team to ensure warm, generous hospitality from the first hello.

This fixed-term contract runs from November 2026 to January 2027 and offers comprehensive team benefits. The role is on-site in a fast-paced restaurant environment, with full training provided and opportunities to grow within a vibrant, values-driven team

Qualifications

• Natural-friendly and confident with people.
• Ability to thrive in a fast-paced restaurant.
• Full training provided; prior hospitality helpful but not required.

Responsibilities

• Greet guests warmly on arrival and manage reservations.
• Handle walk-ins and waiting lists during service.
• Seat guests and control table flow for smooth service.
• Oversee cloakroom and guest arrivals during busy periods.
• Communicate clearly with managers, floor team and kitchen.
• Support service by resetting tables when needed and handling enquiries.

Skills

People skills

Teamwork

Customer service

Calm under pressure

Job description

Hawksmoor Group invites you to join as a Reservationist in Edinburgh. You will welcome guests, manage reservations and waiting lists, coordinate seating, and support the floor team to ensure warm, generous hospitality from the first hello.

This fixed-term contract runs from November 2026 to January 2027 and offers comprehensive team benefits. The role is on-site in a fast-paced restaurant environment, with full training provided and opportunities to grow within a vibrant, values-driven team