Reservationist

The Birley Clubs; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Ein aufregendes privates Mitgliederclub in London sucht einen engagierten Reservationist, um das Reservierungsteam zu verstärken. In dieser Rolle sind Sie verantwortlich für die Verwaltung von Restaurantbuchungen und die Kommunikation mit Mitgliedern. Sie werden Teil eines dynamischen Teams, das außergewöhnliche gastronomische Erlebnisse bietet. Das Unternehmen bietet umfangreiche Karriereentwicklungsmöglichkeiten und ein wettbewerbsfähiges Vergütungspaket. Wenn Sie eine Leidenschaft für den Kundenservice haben und in einem kreativen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Mitarbeiterrabatte

Mahlzeiten während der Dienstzeit

Zugriff auf das Rentensystem

Zugriff auf das Cycle to Work Programm

Wagestream – finanzielle Wohlstandsleistung

Qualifications

• Erfahrung in einer ähnlichen Rolle in der Gastronomie oder im Luxusbereich.
• Starke Kommunikationsfähigkeiten und ein hervorragendes Telefonverhalten.

Responsibilities

• Verwaltung von Restaurantbuchungen und Anfragen per Telefon und E-Mail.
• Hervorragende Kundenkommunikation und Multitasking-Fähigkeiten.

Skills

Telefonkommunikation

Multitasking

Aufmerksamkeit für Details

Teamarbeit

Tools

SevenRooms

Job description

Reservationist – Annabel’s

We are looking for an experienced and engaging Reservationist to join the team of our stunning private members’ club – Annabel’s, 46 Berkeley Square, part of The Birley Clubs.

Annabel’s at 46 Berkeley Square covers 26,000 square feet and is home to five restaurants, bars, private dining rooms and a cigar salon. A team of world-class Chefs, Sommeliers and Mixologists have designed an outstanding array of menus, cocktail, and wine lists. Expertly sourced, seasonal ingredients, wines and spirits are brought together using traditional and subversive techniques to create truly unique dining and drinking experiences.

As Reservationist, you will be part of the Reservations Team for the restaurants and will be based just off of Berkeley Square. You will assist with managing all phone and email restaurant bookings and enquiries in a polite, helpful, and courteous manner. You will be confident communicating with Members and potential Members on the telephone, keeping calm under all circumstances and be able to multitask. An excellent telephone manner is absolutely essential.

We Offer Our Employees

• A highly competitive starting remuneration package
• Increased remuneration as you develop and progress in your role
• Extensive career development and training opportunities
• Staff discounts
• Meals on duty
• Discounted corporate rate at Fitness First
• Employee events
• Access to pension scheme
• Access to our Cycle to Work scheme
• Wagestream – a financial wellbeing benefit that provides you access to your pay as you earn it
  
  

We Are Ideally Looking For Candidates Who

• Have previous experience in a similar role within a restaurant environment, luxury hotel or luxury travel
• Have a strong working knowledge of SevenRooms or similar reservations system desirable
• Have an exceptional telephone manner
• Are highly professional and clear communicators
• Have excellent attention to detail and administration skills
• Have excellent time management skills and the ability to prioritise tasks and meet deadlines
• Are highly motivated, proactive, and excellent team players
• Adapt easily and embrace change in an ever-evolving environment
  
  

If you want to be part of the most exciting private members club in London – we would love to hear from you!