Research Admin Apprentice - Level 3 (Fixed-Term)

University Hospital Southampton NHS FT; Southampton; On-site; GBP 14,000 - 21,000; Part time

Job summary

University Hospital Southampton NHS Foundation Trust is offering a Fixed-term Apprentice position as a Research Team Administrator. The role provides administrative support to a busy research team and offers the opportunity to complete a Level 3 Business Administrator Apprenticeship.

You will be based in the Clinical Research Coordination Team, assisting with study setup, data handling, and SOPs while gaining hands-on experience in one of the country’s largest research centres.

Qualifications

• Good standard of secondary education with literacy and numeracy skills demonstrable to GCSE pass level 4 or above or equivalent standard.
• Basic skills in Microsoft Office, including Outlook, Teams, Excel, and Word.
• Ability to work under pressure.
• Excellent verbal and telephone/communication skills.
• Good written communication skills and interpersonal skills.
• Good organisational skills and attention to detail.
• Ability to work in a team and autonomously.
• Commitment to completing the L3 apprenticeship training.

Responsibilities

• Support the Clinical Research Delivery Team in the set-up and running of research studies, including maintaining site files, archiving, uploading recruitment details and participant data to internal systems.
• Implement standard operating procedures for the team and propose changes to operational practices to demonstrate improvements in services.
• Provide operational support to colleagues, as directed by the Line Manager.
• General administrative duties including filing, photocopying, diary management and distribution of deliveries.
• Ensure appropriate electronic systems are kept up to date, ensuring that information entered into the system is in line with the Trust’s data quality standards.
• Provide good customer service via professional and effective telephone service, taking accurate messages and providing information and signposting as requested.
• Provide cross-cover for other staff across the hospital to ensure a consistent and effective service is always maintained.

Skills

GCSE level

MS Office basics

Under pressure

Verbal communication

Phone communication

Written communication

Interpersonal

Organisational

Attention to detail

Teamwork

Autonomy

L3 Apprenticeship

Education

GCSE pass (grade 4+)

Tools

MS Office (Outlook/Teams/Excel/Word)

Job description

University Hospital Southampton NHS Foundation Trust is offering a Fixed-term Apprentice position as a Research Team Administrator. The role provides administrative support to a busy research team and offers the opportunity to complete a Level 3 Business Administrator Apprenticeship.

You will be based in the Clinical Research Coordination Team, assisting with study setup, data handling, and SOPs while gaining hands-on experience in one of the country’s largest research centres.