Apprentice Administrative Assistant — Public Sector Start

North Bristol NHS; West of England; On-site; GBP 17,000 - 22,000; Full time

Job summary

Bristol NHS Foundation Trust is offering an Apprentice Administrative Assistant position as part of a Level 3 Business Administrator apprenticeship. This 15-18 month programme supports learning with online and on-site sessions at our Learning and Research centre.

You will coordinate meetings, manage records and assist with HR-related activities while supporting senior leaders in a busy NHS division. Eligibility includes being over 16, UK residency for 3 years, right to work in the UK, GCSE Maths

Qualifications

• Be over 16 years of age.
• Have lived in the UK/EEA for the past 3 years.
• Have the right to work and reside in the UK.
• Not be currently working towards any other government funded training programme.
• Hold GCSE Maths and English at minimum of Grade C/4.

Responsibilities

• Providing high-quality administrative support, including managing correspondence, telephone enquiries, post, document scanning and the production and distribution of simple reports.
• Organising meetings, including booking rooms, preparing agendas and papers, coordinating attendance, taking accurate minutes and maintaining action logs.
• Identifying scheduling conflicts or administrative issues, taking appropriate action or escalating where necessary.
• Maintaining divisional records and data systems, ensuring information is accurate, up to date and handled in accordance with Trust policies, Information Governance requirements and GDPR.
• Supporting roster administration for senior nursing staff, ensuring records are maintained accurately and submitted within payroll deadlines.
• Providing administrative support to service improvement initiatives and divisional projects, including monitoring actions, maintaining documentation and coordinating meetings.
• Assisting with HR-related activities, including supporting investigations and formal meetings through minute-taking and administration of confidential documentation.
• Managing and prioritising a busy workload, using initiative to resolve routine issues and contribute to the continuous improvement of administrative processes and services.
• Maintaining confidentiality, professionalism and high standards of customer service whilst supporting the Senior Management Team and wider Division.

Education

GCSE Maths and English

Job description

Bristol NHS Foundation Trust is offering an Apprentice Administrative Assistant position as part of a Level 3 Business Administrator apprenticeship. This 15-18 month programme supports learning with online and on-site sessions at our Learning and Research centre.

You will coordinate meetings, manage records and assist with HR-related activities while supporting senior leaders in a busy NHS division. Eligibility includes being over 16, UK residency for 3 years, right to work in the UK, GCSE Maths