Repairs Supervisor

Axis CLC; Watford; On-site; GBP 27,000 - 45,000; Full time

Benefits offered by this job

Company van

25 days leave

Referral bonus

Long service awards

Perkbox discounts

Volunteer day

Training & progression

Job summary

Axis CLC is seeking an experienced Repairs Supervisor to lead a mobile team delivering responsive repairs and maintenance across multiple sites. The role focuses on day-to-day supervision, performance management, ensuring safety and quality, and maintaining high resident satisfaction.

Candidates should have proven supervisory experience in social housing or property maintenance, solid knowledge of SOR codes, and strong organisational and IT skills.

Qualifications

• Proven experience as a Repairs Supervisor or Senior Operative in social housing or property maintenance.
• Experience interpreting SOR codes and applying coding structures for maintenance, repairs and project-related works.
• Full UK driving licence.
• CSCS card and supervisory safety training (SSSTS/SMSTS and/or IOSH Managing Safely preferred).

Responsibilities

• Lead and supervise a team of operatives and subcontractors delivering responsive repairs and maintenance.
• Ensure jobs are completed on time, to specification, and within budget.
• Manage productivity, performance, and quality through regular monitoring and site visits.
• Review completed works, coding accuracy, and justification for variations.
• Liaise with planners, administrators, and client teams to maintain smooth workflow and accurate reporting.
• Ensure all works comply with Health & Safety, quality, and regulatory standards.
• Deliver toolbox talks, risk assessments, and site inspections, promoting a culture of safety and continuous improvement.
• Support with resource planning and coordination of out-of-hours service where required.
• Build strong working relationships with residents, clients and colleagues, maintaining professionalism at all times.
• Mentor apprentices and develop team capability in line with Axis standards.

Skills

Leadership

Trade knowledge

Team management

Communication

Organisational skills

IT proficiency

Health & Safety

Tools

Microsoft Office

Mobile work management systems

Job description

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services across the UK. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we support housing providers and public sector clients with high-quality maintenance and compliance services that help keep residents safe, properties well maintained and communities supported.

We're looking for an experienced Repairs Supervisor to lead a team of trade operatives. You'll be responsible for day-to-day supervision, performance management, and service quality, ensuring works are completed safely, efficiently, and to Axis's high standards.

This is a hands-on leadership role, with travel to multiple sites from London and the home counties. The ideal will possess strong trade knowledge, excellent organisational skills, and the ability to motivate and guide a mobile workforce delivering first-time fixes and great resident experiences.

Responsibilities

• Lead and supervise a team of operatives and subcontractors delivering responsive repairs and maintenance.
• Ensure jobs are completed on time, to specification, and within budget.
• Manage productivity, performance, and quality through regular monitoring and site visits.
• Review completed works, coding accuracy, and justification for variations.
• Liaise with planners, administrators, and client teams to maintain smooth workflow and accurate reporting.
• Ensure all works comply with Health & Safety, quality, and regulatory standards.
• Deliver toolbox talks, risk assessments, and site inspections, promoting a culture of safety and continuous improvement.
• Support with resource planning and coordination of out-of-hours service where required.
• Build strong working relationships with residents, clients and colleagues, maintaining professionalism at all times.
• Mentor apprentices and develop team capability in line with Axis standards.

About You

• Proven experience as a Repairs Supervisor or Senior Operative in social housing or property maintenance.
• Working knowledge of SOR (Schedule of Rates) codes, with experience interpreting and applying coding structures for maintenance, repairs, and project-related works.
• Excellent technical knowledge across multiple trades.
• Understanding of Health & Safety, RAMS, and compliance processes.
• Experience managing teams and monitoring performance metrics.
• Strong communication and organisational skills.
• IT proficiency (Microsoft Office, mobile work management systems).
• CSCS card and supervisory safety training (SSSTS / SMSTS and/or IOSH Managing Safely preferred).
• Full UK driving licence

What We Offer

• Salary up to £45,000 depending upon experience
• Company van and fuel card for work purposes
• 25 days' annual leave + bank holidays
• Up to £2,000 colleague referral fee
• Long-service awards at key milestones

What We Offer

• Salary up to £45,000 depending upon experience
• Company van and fuel card for work purposes
• 25 days' annual leave + bank holidays
• Up to £2,000 colleague referral fee
• Long-service awards at key milestones
• Perkbox - discounts on coffee, cinema, travel and wellbeing
• 1 paid volunteer day each year
• Ongoing training, support and progression, Axis promotes from within

Our Commitment

Many faces, One Axis. We're proud to be an equal opportunity employer. We value diversity and inclusion across all teams and welcome applications from all backgrounds. Adjustments will be made where needed.