Repairs Supervisor (Internal)

Axis CLC Group; Brentwood; On-site; GBP 42,000 - 48,000; Full time

Benefits offered by this job

Company van and fuel card for work

25 days' annual leave + bank holidays

Up to £2,000 colleague referral fee

Long-service awards

Job summary

Axis CLC Group is seeking an experienced Repairs Supervisor to lead a mobile team delivering responsive repairs for housing providers and public sector clients. You will drive first-time fixes, oversee performance, and ensure works meet safety and quality standards.

The role demands strong trade knowledge, excellent organisation, and the ability to mentor apprentices while coordinating with planners and client teams. A full UK driving licence and CSCS supervision training are preferred.

Qualifications

• Proven experience as a Repairs Supervisor or Senior Operative in social housing or property maintenance.
• Experience interpreting SOR (Schedule of Rates) codes and applying coding structures for maintenance, repairs and project works.
• Excellent technical knowledge across multiple trades.
• Understanding of Health & Safety, RAMS and compliance processes.
• Experience managing teams and monitoring performance metrics.
• Strong communication and organisational skills.

Responsibilities

• Lead and supervise a team of operatives and subcontractors delivering responsive repairs and maintenance.
• Ensure jobs are completed on time, to specification, and within budget.
• Manage productivity, performance, and quality through regular monitoring and site visits.
• Review completed works, coding accuracy, and justification for variations.
• Liaise with planners, administrators, and client teams to maintain smooth workflow and reporting.
• Ensure all works comply with Health & Safety, quality and regulatory standards.
• Deliver toolbox talks, risk assessments, and site inspections, promoting safety and continuous improvement.
• Support with resource planning and coordination of out-of-hours service where required.
• Build strong working relationships with residents, clients and colleagues, maintaining professionalism at all times.
• Mentor apprentices and develop team capability in line with Axis standards.

Skills

Team leadership

Trade knowledge

Health & Safety compliance

Communication skills

Planning and organisation

IT proficiency

CSCS card

Driving licence

Tools

MS Office

Mobile work management systems

Site management software

Job description

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services across the UK. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we support housing providers and public sector clients with high-quality maintenance and compliance services that help keep residents safe, properties well maintained and communities supported.

We're looking for an experienced Repairs Supervisor to lead a team of trade operatives. You'll be responsible for day-to-day supervision, performance management, and service quality, ensuring works are completed safely, efficiently, and to Axis's high standards.

This is a hands-on leadership role, ideal for someone with strong trade knowledge, excellent organisational skills, and the ability to motivate and guide a mobile workforce delivering first-time fixes and great resident experiences.

Responsibilities

• Lead and supervise a team of operatives and subcontractors delivering responsive repairs and maintenance.
• Ensure jobs are completed on time, to specification, and within budget.
• Manage productivity, performance, and quality through regular monitoring and site visits.
• Review completed works, coding accuracy, and justification for variations.
• Liaise with planners, administrators, and client teams to maintain smooth workflow and accurate reporting.
• Ensure all works comply with Health & Safety, quality, and regulatory standards.
• Deliver toolbox talks, risk assessments, and site inspections, promoting a culture of safety and continuous improvement.
• Support with resource planning and coordination of out-of-hours service where required.
• Build strong working relationships with residents, clients and colleagues, maintaining professionalism at all times.
• Mentor apprentices and develop team capability in line with Axis standards.

About You

• Proven experience as a Repairs Supervisor or Senior Operative in social housing or property maintenance.
• Working knowledge of SOR ("Schedule of Rates") codes, with experience interpreting and applying coding structures for maintenance, repairs, and project-related works.
• Excellent technical knowledge across multiple trades.
• Understanding of Health & Safety, RAMS, and compliance processes.
• Experience managing teams and monitoring performance metrics.
• Strong communication and organisational skills.
• IT proficiency (Microsoft Office, mobile work management systems).
• CSCS card and supervisory safety training (SSSTS / SMSTS and/or IOSH Managing Safely preferred).
• Full UK driving licence

What We Offer

• Salary up to £45,000 depending upon experience
• Company van and fuel card for work purposes
• 25 days' annual leave + bank holidays
• Up to £2,000 colleague referral fee
• Long-service awards at key milestones
• Perkbox - discounts on coffee, cinema, travel and wellbeing
• 1 paid volunteer day each year
• Ongoing training, support and progression, Axis promotes from within

Our Commitment

Many faces, One Axis. We're proud to be an equal opportunity employer. We value diversity and inclusion across all teams and welcome applications from all backgrounds. Adjustments will be made where needed.