Repairs Scheduling Advisor - Cardiff (6-Week Contract)

Yolk Recruitment Ltd; Cardiff; On-site; GBP 19,000 - 27,000; Full time

Job summary

The Cardiff-based housing association is seeking a Customer Repairs Agent to communicate with tenants and schedule and prioritise repairs across properties in line with regulations.

This on-site role involves triaging repair requests by priority, liaising with tenants and maintenance teams, and ensuring work is scheduled and completed in compliance with housing legislation. The position runs for six weeks with immediate start and a 35-hour workweek, based in Cardiff.

Qualifications

• Good communication and organisation are essential.
• Experience or understanding of social housing would be beneficial.

Responsibilities

• Deal with enquiries through different formats
• Triage the repairs based on priority and seriousness
• Liaise with tenants and maintenance to schedule and complete work in line with legislation

Skills

Good communication

Organisational skills

Customer service

Job description

The Cardiff-based housing association is seeking a Customer Repairs Agent to communicate with tenants and schedule and prioritise repairs across properties in line with regulations.

This on-site role involves triaging repair requests by priority, liaising with tenants and maintenance teams, and ensuring work is scheduled and completed in compliance with housing legislation. The position runs for six weeks with immediate start and a 35-hour workweek, based in Cardiff.