Repairs Scheduler - Fast-Paced Social Housing Ops

Regen Solutions; Tunbridge Wells; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Permanent position

Based in Royal Tunbridge Wells

Training provided

Job summary

Regen Solutions in Royal Tunbridge Wells is seeking a Repairs Scheduler to join a busy repairs and maintenance operation. You will schedule and coordinate repair works, assign the right operatives or subcontractors, and ensure appointments fit geographical routes and contractual timescales.

Working with managers and operatives, you will monitor diaries, update records, reduce delays, support first-time fixes, and help meet KPIs and customer expectations.

Qualifications

• Previous planning or scheduling experience.
• Proficient in Microsoft Excel, Word and Outlook.
• Strong communication and time-management skills.
• Ability to work in a fast-paced operational environment.
• Attention to detail and accurate record-keeping.

Responsibilities

• Schedule and plan repair works, allocating the appropriate trade and resource to each job.
• Ensure appointment slots are suitable and planned efficiently by geographical area.
• Ensure all new works orders are scheduled promptly.
• Monitor appointments and workforce diaries to meet planned visits.
• Maintain accurate system records and contractor information.
• Identify and report delays and issues to the Manager.
• Monitor workflows and follow-on works within WIP targets.
• Produce and communicate WIP information against targets.
• Work with Supervisors/Managers to optimise productivity and service delivery.
• Coordinate multi-trade appointments and dependencies.
• Review diaries to ensure works are ready and resourced.

Skills

Planning or scheduling

Microsoft Excel

Microsoft Word

Outlook

Excellent communication

Time management

Teamwork

Job description

Regen Solutions in Royal Tunbridge Wells is seeking a Repairs Scheduler to join a busy repairs and maintenance operation. You will schedule and coordinate repair works, assign the right operatives or subcontractors, and ensure appointments fit geographical routes and contractual timescales.

Working with managers and operatives, you will monitor diaries, update records, reduce delays, support first-time fixes, and help meet KPIs and customer expectations.