Repairs Planner – Scheduling & Customer-Focused Ops

Mears Group; Greater London; On-site; GBP 32,000; Full time

Job summary

A leading provider of repairs and maintenance services in the UK is seeking a Planner to manage scheduling and operations within their local repairs team. The role involves coordinating tasks, maintaining communication with residents and operatives, and monitoring repairs to ensure high-quality service. Candidates must have strong organisational skills and experience in a similar role, along with GCSEs in English and Maths. Benefits include competitive salary, annual leave, and various perks.

Benefits

25 days annual leave plus bank holidays

Leading pension scheme

Mears Fun Day

Volunteering Leave

Staff perks with Mears Rewards

Qualifications

• Experience in a similar role with comparable duties.
• Strong IT skills capable of using management and scheduling systems.
• Ability to handle customer interactions professionally.

Responsibilities

• Schedule operatives to ensure timely repairs.
• Monitor and update repair jobs daily.
• Communicate with residents and operatives clearly.

Skills

Organisational skills

Communication skills

Time management

IT skills

Customer-first approach

Education

GCSE in English & Maths

Tools

Job management software

ICT appointing tool

Job description

A leading provider of repairs and maintenance services in the UK is seeking a Planner to manage scheduling and operations within their local repairs team. The role involves coordinating tasks, maintaining communication with residents and operatives, and monitoring repairs to ensure high-quality service. Candidates must have strong organisational skills and experience in a similar role, along with GCSEs in English and Maths. Benefits include competitive salary, annual leave, and various perks.