Repairs Planner

Daniel Owen Ltd; Thame; On-site; GBP 25,000 - 32,000; Full time

Job summary

Daniel Owen Ltd. is seeking a Repairs Planner to join our team in Thame on a temp-to-perm basis. The role focuses on organising and coordinating repairs, with emphasis on strong communication and administrative accuracy. The position offers a busy, fast-paced environment with opportunities to advance.

Based in Thame, you will schedule appointments, allocate work to engineers, and ensure deadlines are met while maintaining records and providing updates to customers and internal teams.

Qualifications

• We are looking for an organised and proactive candidate with strong communication and administration skills.
• Experience coordinating repairs and scheduling is preferred.
• Ability to liaise with customers, contractors and internal teams.

Responsibilities

• Schedule and coordinate repairs and maintenance appointments.
• Allocate jobs to engineers and operatives and balance workloads.
• Liaise with customers, contractors and internal teams to confirm appointments.
• Monitor progress and rearrange appointments as needed.
• Respond to customer queries and resolve scheduling issues.
• Maintain accurate records of jobs, appointments and completed works.
• Ensure urgent repairs are prioritised and deadlines are met.

Skills

Strong communication

Administration

Organisational skills

Job description

Repairs Planner - Thame

Location: Thame

Contract: Temp-to-Perm

Job Description

We are currently recruiting for a Repairs Planner to join a busy team based in Thame on a temp-to-perm basis. This is an excellent opportunity for an organised and proactive individual with strong communication and administration skills to join a fast-paced environment.

Previous social housing experience is not required, and candidates from other planning, scheduling, customer service or administration backgrounds are encouraged to apply.

Key Responsibilities

• Schedule and coordinate repairs and maintenance appointments.
• Allocate jobs to engineers and operatives, ensuring workloads are managed efficiently.
• Liaise with customers, contractors and internal teams to confirm appointments and provide updates.
• Monitor job progress and rearrange appointments where necessary.
• Respond to customer queries and resolve scheduling issues.
• Maintain accurate records of jobs, appointments and completed works.
• Ensure urgent repairs are prioritised and deadlines are met.

Requirements

• Strong organiser... (the rest of the sentence)