Repairs Operative

Town & Country Housing; Ewell; Hybrid; GBP 37,000 - 45,000; Full time

Benefits offered by this job

Pension scheme up to 10% matched

Life assurance 4x salary

30 days annual leave + bank holidays

Volunteer days

24/7 digital GP service & counselling

Eye test voucher

Enhanced parental leave

Flexible benefits

Annual flu vaccinations

Job summary

Town and Country Housing is seeking a skilled Repairs and Maintenance Operative to join our responsive repairs team. You will perform routine and emergency repairs across our properties, using a PDA to manage and record work orders, and provide photographic evidence as needed.

With strong trade skills and experience in social housing, you will hold a full UK driving licence and be comfortable using mobile tech to document tasks.

Qualifications

• Strong all-round trade skills with experience in social housing repairs.
• Full UK driving licence is essential.
• Comfortable using mobile technology to manage and record work orders.

Responsibilities

• Carry out routine and emergency repairs in social housing, safely and to a high standard.
• Use PDA to receive and update work orders and record works with photos when required.
• Maintain company vehicles, tools and equipment and ensure safety compliance.
• Be proactive in keeping residents informed and resolving repairs on first visit where possible.
• Attend base office 2 days per week during induction as part of a hybrid role.

Skills

Trade skills

Driving licence

Mobile tech use

Customer service

Job description

We are looking for a skilled and customer-focused Repairs and Maintenance Operative to join our responsive repairs team. This is an exciting opportunity to play a key role in maintaining our homes and delivering high-quality repair services that make a real difference to our residents. If you take pride in your workmanship, enjoy solving problems, and are passionate about providing excellent customer service, we'd love to hear from you., As a Repairs and Maintenance Operative, you will carry out a range of routine and emergency repairs, ensuring work is completed safely, efficiently, and to a high standard. You'll use a PDA to receive and update work orders, accurately record works completed, and provide photographic evidence where required. You will aim to resolve repairs on the first visit wherever possible, keep residents informed throughout the process, and work closely with colleagues to deliver an outstanding repairs service. You'll also be responsible for maintaining company vehicles, tools, and equipment and ensuring all work is completed in line with health and safety requirements.,

• We reserve the right to close this advert early if we receive a high volume of suitable applications.
• Please note that any offer of employment will be subject to the successful completion of a Basic DBS check and other pre-employment checks.

• This is a hybrid role where we expect all staff to come into their base office 2 days a week (everyday during induction which could be up to 3 months).

  You’ll have strong all-round trade skills and experience working within social housing repairs or a similar maintenance environment. A full UK driving licence is essential, along with confidence using mobile technology to manage and record work. We’re looking for someone with excellent communication and customer service skills who can work independently, manage competing priorities, and maintain high standards of quality. A proactive approach, strong problem-solving abilities, and a commitment to safe working practices will help you succeed in this role.

  When you join Town and Country Housing, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included and empowered.

  Annual Salary 40,660

• Contributory pension scheme up to 10% matched contributions
• Life assurance of 4x annual salary (Terms and Conditions apply)
• 30 days annual leave in addition to bank holidays
• Two volunteer days per year
• 24/7 digital GP service and counselling helpline (including face-to-face sessions)
• Free annual eye test voucher and contribution towards glasses
• Enhanced maternity, paternity, and shared parental leave provision
• Flexible benefits scheme, including family friendly benefits and access to a discount portal
• Annual flu vaccinations