Repairs Planning Manager

BROMSGROVE DISTRICT HOUSING TRUST LIMITED; Bromsgrove; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

32 days annual leave

Holiday purchase scheme

Holiday buy back scheme

Staff wellbeing calendar

Free parking

Job summary

BROMSGROVE DISTRICT HOUSING TRUST LIMITED is seeking a Repairs Planning Manager to lead resource planning across our Repairs and Maintenance service, driving performance and resident experience.

You will oversee scheduling, vehicle maintenance, supplier performance and ensure efficient use of resources, with leadership of the Resource Planners, Repairs Administrator and Repairs Inspector.

Qualifications

• Experience leading repairs planning in housing or social housing environments.
• Proven ability to lead, manage performance and deliver a responsive service.
• Strong communication and ICT skills with data-driven decision making.

Responsibilities

• Lead resource planning across Repairs and Maintenance to maximise efficiency.
• Oversee scheduling, vehicle maintenance and material supply chains.
• Coach and develop the Resource Planners, Repairs Administrator and Repairs Inspector.
• Manage budgets and drive performance to improve resident experience.

Skills

Leadership

Planning

Stakeholder management

Team coaching

Budget management

Tools

Housing management systems

Job description

Closing Date: Monday 28th September 2026 @ 9am

Interview Date: Thursday 8th October 2026 – in person

We have an excellent opportunity for a Repairs Planning Manager to lead resource planning across our Repairs and Maintenance service, helping drive operational performance, resident experience and efficient delivery across occupied and empty homes.

The role

Reporting to the Head of Repairs, you will maximise operative efficiency, improve repair scheduling and support high-quality service delivery from first contact through to completion.

You will make sure vehicles are maintained and compliant, material supply chains are effective, and planning decisions support first-time fixes, void turnaround and productive use of resources.

You’ll provide clear leadership and direction to Resource Planners, the Repairs Administrator and the Repairs Inspector, setting objectives, monitoring outcomes and coaching the team to deliver consistently strong performance.

This is a key management role with responsibility for driving performance, improving service delivery, managing budgets and ensuring residents and internal teams receive timely, efficient and empathetic support.

About you

We are looking for a highly organised manager with strong operational grip, sound judgement and the confidence to lead a busy repairs planning function.

You will bring excellent communication skills, good ICT capability, a commitment to inclusive customer service and the ability to use performance information to prioritise work and improve outcomes.

Experience in a repairs environment, social housing or housing management systems would be beneficial, but we are most interested in candidates who can lead people, manage performance and deliver a responsive service.

This post requires that the job holder is subject to a DBS check at a basic level.

What we can offer in return:

• 32 days annual leave plus bank holidays


• Holiday purchase scheme – buy up to an additional 5 days holiday per year


• Holiday buy back scheme – bdht will buy back up to 10 days holiday from staff


• Team budget every year to enjoy an afternoon out as a team


• Electric vehicle leasing scheme through Octopus Energy


• Pension scheme – defined contributions pension administered by the Social Housing Pension Scheme (SHPS)


• Life insurance is available to members of the pension scheme


• Employee Assistance Programme


• Mental Health First Aiders


• Long Service Awards (given at 1 year, 5 years and in increments of 5 years following this)


• Reimbursement for professional subscription fees


• Corporate Sponsorship opportunities


• Reimbursement for HRT pre-paid certificates


• Reimbursement for annual flu jab


• Free parking and refreshments


• Monthly staff compliments raffle


• Wellbeing calendar of events throughout the year

bdht reserves the right to close vacancies before the stated closing date where the volume of applications is extremely high.