Repairs Manager

ccha; Croydon; Hybrid; GBP 53,507 - 65,397; Full time

Benefits offered by this job

25 days annual leave

Matched pension

Private healthcare

Flexible working

Job summary

A social housing provider based in Croydon is seeking a Repairs Manager to lead operational development of Repairs Services. This role requires strong contract management and leadership skills along with knowledge of housing regulations. The candidate will oversee compliance and enhance partnerships with stakeholders. The position offers a hybrid work model and benefits including 25 days annual leave and private healthcare.

Qualifications

• Experience leading repairs, maintenance or asset management services within housing or property sectors.
• Strong contract management and budget monitoring skills.
• Knowledge of housing regulations, compliance, and health and safety.
• Excellent leadership, communication, and stakeholder management abilities.
• A commitment to continuous improvement and customer service excellence.
• Right to work in the UK.
• Full UK driving licence.

Responsibilities

• Lead on operational development and performance of Repairs Services.
• Support DOH in Strategic Development of service.
• Ensure compliance with policies, strategies, and procurement management.
• Act as one of the Health and Safety Co‑ordinators.
• Develop effective partnerships with stakeholders.

Skills

Repair services leadership

Contract management

Budget monitoring

Knowledge of housing regulations

Communication skills

Customer service excellence

Job description

Repairs Manager role at ccha

Location: Croydon | Contract: 1 Year Fixed Term | Hours: 35 per week | Type: Hybrid (1‑4 days in office)

Salary: £59,452.64 per annum

Reports to: Director of Homes (DOH)

About the role

• Lead on the operational development and performance of Repairs Services and support the stock investment function, including the effective management and delivery of all repairs and maintenance related contracts.
• Support DOH in Strategic Development of service in line with regulatory requirements and continuous improvements.
• Responsible for ensuring all relevant policies, procedures and working practices including strategies, procurement and contract management systems are compliant and deliver value for money and that ccha work in accordance with them.
• Support active asset management in conjunction with the Asset Manager.
• Contribute to the wider Management Team and the continued development of ccha. This will include acting as one of our Health and Safety Co‑ordinators for designated areas of responsibility, and undertaking research on complex issues, translating strategies and policies into operating principles and recommending courses of action or changes to policies and procedures across the organisation.
• Promote, develop and manage effective partnerships with internal and external stakeholders to achieve continuous improvement in the provision of services and provide excellent customer service to all internal and external customers.
• Work within the ccha’s policies at all times and in all aspects of service delivery and employment and ensure that ccha and its employees comply with all legal, statutory, and regulatory requirements along with best practice.

What you’ll bring

• Experience leading repairs, maintenance or asset management services within housing or property sectors
• Strong contract management and budget monitoring skills
• Knowledge of housing regulations, compliance and health and safety
• Excellent leadership, communication and stakeholder management abilities
• A commitment to continuous improvement and customer service excellence
• Right to work in the UK
• Basic DBS check
• Full UK driving licence

At ccha, you’ll enjoy 25 days annual leave (plus additional days for celebration and service), a matched pension, private healthcare and wellbeing plan, flexible working, and the chance to be part of a supportive, values‑driven organisation.

About us

Founded as Croydon Churches Housing Association, ccha is a social housing provider with a focus on quality homes and excellent customer care. We have over 1600 homes across 3 London Boroughs, Croydon, Sutton & Bromley. We provide a variety of homes including social housing, Shared Ownership and outright sales.

Please apply via https://ccha.biz/about-us/working-for-us/ where the full job description can be found. To complete an application, use the ccha website.

Equal Opportunities Statement: ccha is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. We encourage applicants from all backgrounds to apply. If you need any assistance with your application, please contact [e-mail].