Repairs & Maintenance Scheduler

RETAIND Ltd; Coventry; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Pension scheme

Training and development

Supportive team environment

Job summary

RETAIND Ltd in Coventry/Midlands is seeking an organised Repairs & Maintenance Scheduler to coordinate planned maintenance, reactive repairs and small projects across client sites. This office-based role focuses on bookings, diary management for engineers and ensuring documentation is in place before works start.

You will liaise with clients, engineers and subcontractors, prepare RAMS and site paperwork, and maintain accurate records in internal systems.

Qualifications

• Experience in Facilities Management, building maintenance or service coordination.
• Ability to schedule engineers, tradespeople or field teams.
• Strong administration skills with attention to detail.
• Knowledge of RAMS, site paperwork, permits or health and safety documentation.

Responsibilities

• Schedule planned, reactive and remedial works for engineers and subcontractors.
• Manage engineers' diaries to maximise efficiency and reduce travel.
• Book client appointments, confirm access and provide job updates.
• Collate site details, instructions and required documentation.
• Prepare and maintain RAMS, permits and site paperwork.

Skills

Organisation

Client communication

Administration

RAMS knowledge

IT skills

-contract coordination

Tools

Microsoft Office

CAFM systems

Job description

Repairs & Maintenance Scheduler

Location: Coventry / Midlands

Salary: From £28,000 per annum, depending on experience

Job Type: Permanent, Full-time

A growing Facilities Management business is looking to recruit an organised and proactive Scheduler to support the coordination of planned maintenance, reactive repair works and small project jobs across a range of client sites.

This is an office-based coordination role suited to someone with experience in Facilities Management, building maintenance, contractor coordination, service scheduling, helpdesk administration or similar.

The successful candidate will be responsible for scheduling jobs, organising engineers' diaries, collating key site information and ensuring the correct documentation is in place before works are carried out.

The Role:

As Repairs & Maintenance Scheduler, you will act as a key link between clients, engineers, subcontractors and internal teams.

You will help ensure jobs are booked in efficiently, engineers have the right information before attending site, and required documentation such as RAMS, site paperwork and compliance records are prepared, requested, checked and stored correctly.

This role would suit someone who is highly organised, confident speaking with clients and engineers, and able to keep multiple jobs moving at the same time.

Key Responsibilities:

• Scheduling planned, reactive and remedial works for mobile engineers and subcontractors.
• Managing engineers' diaries to maximise efficiency, reduce wasted travel and improve response times.
• Booking appointments with clients, confirming access arrangements and providing job updates.
• Collating job information, site details, engineer notes, client instructions and required documentation.
• Preparing, requesting and maintaining RAMS, permits, access documents and other site-specific paperwork.
• Ensuring engineers and subcontractors have the correct documentation before attending site.
• Raising work orders, updating job records and maintaining accurate information on internal systems.
• Monitoring job progress and following up on outstanding works, reports, paperwork or remedial actions.
• Liaising with clients, engineers and internal teams to resolve queries quickly and professionally.
• Supporting the coordination of small works and maintenance projects from instruction through to completion.
• Assisting with compliance records, engineer certification, contractor documentation and service reports.

About You:

The successful candidate is likely to have:

• Previous experience in Facilities Management, building maintenance, service coordination, contractor coordination, helpdesk administration or a similar role.
• Experience scheduling engineers, tradespeople, contractors or field-based teams.
• Good understanding of RAMS, site paperwork, permits or health and safety documentation.
• Strong administration skills with excellent attention to detail.
• Ability to organise information quickly and accurately.
• Confidence dealing with clients, engineers, subcontractors and internal teams.
• Good IT skills, including Microsoft Office.
• Experience using CAFM, job management or scheduling systems would be advantageous but training on this can be provided

Suitable Backgrounds:

This role may suit candidates with experience as an:

FM Scheduler | Facilities Helpdesk Coordinator | Maintenance Coordinator | Service Coordinator | Works Coordinator | Contractor Coordinator | Compliance Administrator | Facilities Administrator | Service Desk Administrator | Planned Maintenance Administrator | Repairs & Maintenance Scheduler

Experience within a Facilities Management services provider, building services contractor, maintenance contractor or service-led construction environment would be particularly relevant.

Benefits:

• Starting salary from £28,000 per annum, depending on experience.
• Permanent, office-based full-time position working Monday to Friday
• Ongoing training and development.
• Supportive team environment.
• Pension scheme and company benefits.