Repairs Coordinator

Eaton; Cheltenham; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Global collaboration

Career progression

Competitive pay

Inclusive culture

Job summary

Eaton MSD Cheltenham is seeking a Repairs Coordinator to join the Customer Repairs team. You will review repair/upgrade orders, ensure customer requirements are understood, and coordinate with the business to deliver high-quality service.

Your role includes loading orders into Ultra ERP, providing quotations, expediting parts, and collating data for reporting, with a strong focus on detail and teamwork.

Qualifications

• Aerospace experience
• ERP business system familiarity
• Awareness of export and import processes
• Competent in using Microsoft Office applications

Responsibilities

• Review all customer repair/upgrade/modification orders in accordance with procedures.
• Support administration activities and quotation processes.
• Load customer repair/upgrade/modification orders into Ultra ERP system.
• Provide quotations to customers for work on their units.
• Place/Expedite/Confirm purchase orders relating to parts returned to supplier.
• Coordinate PO review activity for customer services.
• Collate data for reporting purposes.

Skills

Aerospace experience

ERP familiarity

Microsoft Office

Tools

Ultra ERP system

Job description

Eaton MSD Cheltenham is looking for a Repairs Coordinator. As part of the Customer Repairs team, you will be delivering support to ensure excellent customer service to our Aftermarket customers.You will represent the customer and ensure that their voice is heard and acted upon within Eaton MSD, whilst also understanding and working towards the goals of the business.What you’ll do:Review all customer repair/upgrade/modification orders in accordance with departmental procedures, ensuring customer requirements are understood, communicated with the business and where necessary challenged with the customer prior to commencing work on the customer owned products.Support the team on administration activities as required.Support with the provision of information to support the quotation processAccurately load customer repair/upgrade/modification orders into Ultra’s ERP system.Provide quotations to the customers for work to be performed on their units.Place/Expedite/Confirm purchase orders relating to parts returned to supplier.Coordinate the completion of PO review activity for customer services.Collate data for reporting purposes as and when required.Qualifications:Aerospace experienceERP business system familiarityAwareness of export and import processesCompetent in using Microsoft office applicationsSkills:Good customer interface skillsExceptional attention to detailWell organised, can plan and schedule work effectively Ability to work automatously and as part of a teamWhat we offer:Opportunity to work in a global, highly collaborative environmentChallenging projects in dynamic collaborative teamStrong focus on learning, development, and career progressionCompetitive compensation and benefits packageA culture that promotes inclusion, accountability, and continuous improvement#LI-NK2All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.