Repair Scheduling Specialist - Keep Homes On Track

HQN Ltd; Yeovil; Hybrid; GBP 26.000 - 32.000; Vollzeit

Zusammenfassung

Abri is seeking a Scheduling Operations Planner to join the customer response team in our office-based role, Monday to Friday. You will manage diaries, coordinate appointments, and adapt to changing priorities to keep repairs progressing smoothly and customers informed.

With a calm, organised approach you’ll work with operatives, residents and colleagues to find smart scheduling solutions, prioritise urgent requests, and deliver a reliable repairs service that helps households return to normal

Qualifikationen

• Experience in scheduling, planning, repairs, or a busy customer-focused environment is helpful.
• Attitude, problem-solving skills and willingness to learn are valued.
• Ability to organise people, tasks and priorities is essential.

Aufgaben

• Manage diaries and coordinate appointments for repairs.
• Respond to changing priorities throughout the day.
• Keep customers informed and supported while repairs are completed efficiently.

Kenntnisse

Organisational skills

Prioritisation

Communication skills

Teamwork

Problem-solving

Jobbeschreibung

Abri is seeking a Scheduling Operations Planner to join the customer response team in our office-based role, Monday to Friday. You will manage diaries, coordinate appointments, and adapt to changing priorities to keep repairs progressing smoothly and customers informed.

With a calm, organised approach you’ll work with operatives, residents and colleagues to find smart scheduling solutions, prioritise urgent requests, and deliver a reliable repairs service that helps households return to normal