Repair Sales Manager

Sheridan Lifts Limited; United Kingdom; Remote; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is on the lookout for a dynamic Repair Sales Manager who can lead and inspire a high-performing sales team. In this pivotal role, you will ensure that sales targets are not only met but exceeded, while cultivating a culture of excellence and customer service. With a strong focus on the UK lift industry, you will leverage your leadership skills to motivate your team and drive operational success. This position offers the opportunity to make a significant impact within a growing business, along with a competitive salary and a range of employee benefits that support your career development and well-being. If you are a commercially astute sales leader with a passion for delivering exceptional customer experiences, this is the perfect opportunity for you.

Benefits

Industry leading salary

Continuous development and career growth

Death in service benefit

24 days plus 8 bank holidays

Employee Engagement Hub discounts

Access to on-demand GP appointments

Qualifications

• Strong understanding of the UK lift industry and operational delivery experience.
• Demonstrable experience in managing and motivating teams.

Responsibilities

• Ensure Repair Sales team meets weekly and monthly quote volume targets.
• Lead a high calibre team fostering performance and accountability.

Skills

Sales Management

Leadership

Industry Expertise in Lift Services

Communication

CRM Proficiency

Education

Degree in Business or Related Field

Tools

CRM Systems

Job description

Sheridan Lifts are a leading lift services provider in the UK, offerings top-tier lift installation, maintenance and repair services. With a commitment to delivering exceptional customer experiences, we pride ourselves on operational excellence and consistent client satisfaction.

We are seeking a driven and commercially focused Repair Sales Manager to lead, coach and be the example for the Sales Estimator’s to aspire to become. The successful candidate will be responsible for ensuring that the Branch sales targets are met and exceeded, whilst leading and instilling a winning mentality in the Repairs Sales team. The sales metrics will be reported on to the Branch Manager on a weekly basis.

The role requires a deep understanding of the UK lift industry and a strong track record of Sales success.

Responsibilities

• Quote Volume Output: Ensuring that the Repair Sales team are hitting the weekly and monthly quote volume targets.
• Order intake levels: Volume out = volume back. Adopt and instil an environment where the team understands the importance of output and productivity levels.
• Gross Margin Requirements: Coach the team to understand the importance of and differences between markups and margin. This should be focused in to ensuring that margin requirements are met on every quote issued.
• People Leadership: Lead a high calibre Repair Sales team, fostering a culture of high performance, accountability and excellent customer service.
• Branch Modernisation Sales: Carry out site surveys prior to issuing quotes for Branch level modernisations. Liaise with the customer to ensure conversion of the modernisation sale.

Experience

• Industry Expertise: Strong understanding of the UK lift industry with operational delivery experience at a senior level.
• Leadership: Demonstrable experience in managing and motivating teams within a fast-paced and complex operations environment.
• Communication: Exceptional communication and interpersonal skills to manage client relationships and lead teams effectively.
• IT Proficiency: Proficient in use of CRM systems and other IT tools essential for team performance management.

What we offer

• An industry leading salary.
• Opportunity to lead a dynamic team in a growing business.
• Continuous development and career growth.
• Death in service benefit, with access to bereavement counselling.
• 24 days plus 8 bank holidays, increasing with length of service.
• Employee Engagement Hub with access to discounts at over 100 top retailers and hospitality venues.
• Access to on demand GP appointments and counselling sessions, for all members of your household.

If you’re a commercially astute Sales leader with a passion for excellence and customer service, we encourage you to apply.