Repair Planner Admin

RG Setsquare; Canterbury; On-site; GBP 19,000 - 27,000; Full time

Job summary

RG Setsquare in Canterbury is seeking a Repair Planner to coordinate repair operatives and manage daily schedules. The role requires monitoring appointments, follow-on works, and overdue tasks from Monday to Friday, 8:00 am to 5:00 pm.

Starting ASAP, the position offers 42.5 hours per week and a rate of £16.57/hour on UMB, with a 6 month contract to permanent transition.

Qualifications

• Social housing experience required.
• Experience scheduling repairs or field staff.
• Ability to update PDAs and schedule of rates.

Responsibilities

• Schedule operatives to ensure resources are used effectively and repairs are delivered on time.
• Monitor and update repair jobs daily, including appointments, follow-on works, and overdue tasks.
• Communicate clearly and professionally with residents, operatives, and stakeholders to keep everyone informed.
• Work closely with administrators, supervisors, and contractors to ensure a seamless service.
• Cover for other planners when needed and attend meetings or training sessions as required.
• Follow company policies and Health & Safety requirements at all times.
• Assist with reporting and performance monitoring to ensure KPIs and targets are met.
• Help prioritise emergency and urgent jobs to minimise disruption for residents.
• Maintain accurate records, data, and documentation for audits and compliance.
• Support continuous service improvements by suggesting ways to streamline planning and scheduling.
• Provide general administrative support to the repairs team when required
• Schedule operatives to ensure resources are used effectively and repairs are delivered on time.

Skills

Social housing experience

Job description

Repair Planner

Hours: 42.5 hours per week (Monday - Friday, 8:00 am - 5:00 pm)

Location: Canterbury

Start Date: ASAP

Rate: £16.57/hour on UMB (6 month contract to perm)

Duties

• Schedule operatives to ensure resources are used effectively and repairs are delivered on time.
• Need social housing experience.
• Monitor and update repair jobs daily, including appointments, follow-on works, and overdue tasks.
• Support the use of IT systems, ensuring operatives update their PDAs and schedule of rates are entered correctly.
• Communicate clearly and professionally with residents, operatives, and stakeholders to keep everyone informed.
• Work closely with administrators, supervisors, and contractors to ensure a seamless service.
• Cover for other planners when needed and attend meetings or training sessions as required.
• Follow company policies and Health & Safety requirements at all times.
• Assist with reporting and performance monitoring to ensure KPIs and targets are met.
• Help prioritise emergency and urgent jobs to minimise disruption for residents.
• Maintain accurate records, data, and documentation for audits and compliance.
• Support continuous service improvements by suggesting ways to streamline planning and scheduling.
• Provide general administrative support to the repairs team when required