Renters’ Rights & Private Sector Housing Coordinator

Wollborg Michelson Personnel Service Inc; Stoke-on-Trent; Hybrid; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Hybrid working

Pension scheme

Professional development

Job summary

Stoke-on-Trent City Council is seeking a Private Sector Housing Coordinator to join the Private Sector Housing team. The role supports the Renters' Rights Act implementation, coordinates compliance activities, and acts as a central contact for housing functions.

The successful candidate will manage and analyse service data, coordinate mandatory government returns, and assist regulatory activities while working across housing teams and external partners. A hybrid working arrangement is available.

Qualifications

• Experience coordinating workloads in housing/regulatory/local government settings.
• Strong ability to collate, interpret and report on complex data and performance information.
• Excellent organisational skills to manage competing priorities and deadlines.
• Confident communicator with ability to build relationships with landlords, tenants and partners.
• Proficient IT skills, databases and Microsoft Office, especially Excel for data analysis and reporting.
• Proactive, solution-focused approach to improve statutory housing functions.

Responsibilities

• Coordinate activities arising from the Renters' Rights Act and support new statutory duties.
• Collate, analyse and report service performance data and Government returns.
• Support Housing Standards Officers with compliance, enforcement and case management in the private rented sector.
• Maintain accurate records and databases for operational and strategic decisions.
• Act as a point of contact for landlords, tenants and partner agencies; coordinate responses.
• Identify trends and non-compliance areas; produce reports and recommendations.

Skills

Coordinate workloads

Analytical skills

Organisational skills

Communication

IT literacy (Excel)

Proactive problem solving

Tools

Excel

Job description

Stoke-on-Trent City Council is seeking a Private Sector Housing Coordinator to join the Private Sector Housing team. The role supports the Renters' Rights Act implementation, coordinates compliance activities, and acts as a central contact for housing functions.

The successful candidate will manage and analyse service data, coordinate mandatory government returns, and assist regulatory activities while working across housing teams and external partners. A hybrid working arrangement is available.