Rental Manager

ZIGUP plc; Snodland; Presencial; GBP 21.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus scheme up to 10% of Salary

24/26 days holiday with buy/sell up to

Life assurance 2x salary

Well-being services

Vehicle-leasing schemes

Pension & save-as-you-earn

Descripción de la vacante

Northgate Vehicle Hire is seeking a Rental Manager to head the Rental Team at our Leeds site, overseeing Customer Service Advisors, Delivery Agents and Yard Controller, ensuring timely vehicle returns and a high standard of service.

The role requires delivering results against budget and KPIs, coaching the team, and driving efficient daily rental and logistics operations in line with our policies. An excellent basic salary and extensive benefits are on offer.

Formación

• Proven track record of delivering results against budget and KPIs.
• Adept at coaching, guidance and support to the team to ensure an industry leading customer experience.
• Accountable for leading and motivating the team to ensure daily rental and logistic operations are carried out effectively and in line with Company policy and procedures.

Responsabilidades

• Head up the Rental Team at our busy site and oversee daily rental and logistics operations.
• Lead and motivate a team including Customer Service Advisors, Delivery Agents and Yard Controller to deliver on targets.
• Ensure vehicles are returned safely and promptly, and drive coaching to achieve results against budget and KPIs.

Descripción del empleo

Rental Manager

Location: Snodland

Benefits: A superb range of exclusive benefits and discounts

Salary: up to £35,000 + Bonus

This is an exciting opportunity to head up the Rental Team at our busy site inLeeds. We have a strong team here who support each other to reach their full potential

About us

At our company, we're committed to providing a supportive and rewarding environment for our staff. We believe in looking after our team, ensuring everyone has the resources and time to deliver top-quality work without feeling rushed. Our approach is centred on quality, with no need for vehicles to come back, ensuring efficiency and high standards are maintained.

About the role

Your role as aRental Manager is about supporting our customers to deliver on their business promises. Your aim is ensuring we get their vehicle back on the road safely and promptly. The Rental Manager is responsible for a team of staff including Customer Service Advisors, Delivery Agents and Yard Controller. We all have a part to play!

The successful candidate will have a proven track record of delivering results against budget and KPIs. Adept at giving coaching, guidance and support to their team to ensure an industry leading customer experience. Accountable for leading and motivating the team to ensure all daily rental and logistic operations are carried out effectively and in line with Company policy and procedures.

About your benefits:

An excellent basic salary, but there is much more available at Northgate Vehicle Hire than that. Some of our most popular benefits include (but are not limited to) …

• Fantastic bonus scheme (Up to 10% of Salary)
• Start with 24 days,increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. Of course, you’ll have public holidays too and an extra day off to celebrate your birthday!
• free life assurance (2x your salary)
• Well-being services (incl. Colleague Assistance Programme, Health Cash Plan, Dental Plan & Travel Insurance).
• Exclusive colleague-only vehicle-leasing schemes
• Pension & save-as-you-earn share scheme.
• Our Benefits App offers unlimited access to a vast range of retailer discounts and cashback deals (incl. Tesco, Asda, Curry's, and B&Q & Wickes, to name just a few)
• Stream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach!

With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.

We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.

We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.

We are agile. We are experts. We are imaginative. We are reliable.

Keep your career moving, smarter.

INDNVH