Rental Customer Advisor – Car & Van Rentals

Arnold Clark; Glasgow; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

33 days leave

Flexible leave

Employee discounts

Private healthcare

Pension

Extensive training

Enhanced maternity/paternity leave

Job summary

Arnold Clark is seeking a Customer Advisor for our South Street Car & Van Rental branch in Glasgow. The role combines first-rate customer service with strong organisational skills, as you will handle in-person and phone inquiries, run daily reports, and support branch promotions.

We offer 33 days of annual leave, flexible leave, private healthcare, pension, extensive training and enhanced family leave. A full UK driving licence is required for this varied full-time position.

Qualifications

• Strong administrative skills.
• Ability to work well in a team.
• Excellent communication and organisation.

Responsibilities

• Delivering excellent customer care face to face and over the telephone.
• Using communication and organisational skills to complete tasks effectively.
• Handling customer queries and questions.
• Monitoring and controlling expenditure where applicable.
• Running daily reports and acting on the results.
• Promoting the branch and ensuring a positive customer experience.
• Occasionally covering at other branches when needed.

Skills

Administrative skills

Team player

Excellent communication

Shift flexibility

Full UK driving licence

Job description

Arnold Clark is seeking a Customer Advisor for our South Street Car & Van Rental branch in Glasgow. The role combines first-rate customer service with strong organisational skills, as you will handle in-person and phone inquiries, run daily reports, and support branch promotions.

We offer 33 days of annual leave, flexible leave, private healthcare, pension, extensive training and enhanced family leave. A full UK driving licence is required for this varied full-time position.