Rental Administrator

Radius Limited; Wymondham; On-site; GBP 19,000 - 23,000; Full time

Job summary

Radius Limited is seeking a Rental Assistant to support the fleet hire function and operate as a Rental Desk Operative, delivering excellent customer service.

You will assist the Supervisor to monitor, move, and maintain the fleet, keep systems updated and accurate, and respond to enquiries and billing needs, while contributing to continuous improvement.

Qualifications

• Computer literate.
• Strong communication skills.
• Previous experience in transport or motor industry.
• Flexible team player able to support during holidays/sickness.
• Able to work under pressure.

Responsibilities

• Take on-hire bookings.
• Facilitate off-hire bookings.
• Build strong relationships with customers to deliver best-in-class service.
• Liaise with customers on ongoing rental fleet enquiries.
• Maintain accurate and up-to-date rental systems.
• Ensure customer billing is accurate and current.
• Work with sales to communicate vehicle availability consistently.
• Recommend customer service enhancements as part of continuous improvement.

Skills

Strong communication skills

Computer literate

Flexible team player

Ability to work under pressure

Job description

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we're committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future. This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey., The Rental Assistant is responsible for supporting the fleet hire function, operating as a Rental Desk Operative and providing excellent customer service. The role supports the Supervisor in ensuring the fleet is monitored, moved, and maintained appropriately while keeping systems updated and accurate. Key Responsibilities

• Take on-hire bookings.
• Facilitate off-hire bookings.
• Build strong relationships with customers to deliver best-in-class service.
• Liaise with customers on ongoing rental fleet enquiries.
• Maintain accurate and up-to-date rental systems.
• Ensure customer billing is accurate and current.
• Work with sales to communicate vehicle availability consistently.
• Recommend customer service enhancements as part of continuous improvement., Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women's empowerment and mental health, neurodiversity and disability support.

We also offer:

• Global Female Health Policy & Female Health Champions
• Pregnancy Loss and Fertility Treatment Policies
• Endometriosis Friendly Employer (UK)
• Women-focused gym & female health events
• Mental Health First Aiders
• Disability Confident Committed Employer (Level 1)
• Race at Work Charter signatory
• Proud sponsor of Crewe Pride (5 years running) and Cheshire Pride Awards Corporate Supporter 2025
• Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
• Give as you earn scheme (payroll giving) and match funding
  Ability to multi-task
• Prioritise tasks effectively
• Work to deadlines
• Work collaboratively as part of a team
• Full clean driving licence (essential)

Experience Required

• Computer literate
• Strong communication skills
• Previous experience in transport or motor industry
• Flexible team player able to support during holidays/sickness
• Able to work under pressure
  We're an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity, and technology solutions. We support our customers with a range of products and services to meet their needs., Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.