Appointment Setter

Radius; Belfast City District; Hybrid; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Global DEI networks

Pregnancy Loss and Fertility Policy

Endometriosis Friendly Employer (UK)

Mental Health First Aiders

Disability Confident Employer (Level 1

Job summary

Radius is seeking a dynamic Appointment Setter to join the Telemetics Team. You will identify qualified leads in fleet management and transportation, initiating conversations that fuel our sales pipeline.

You will collaborate with the sales team to ensure a smooth journey from first contact to handover with meticulous data management. You will generate opportunities, engage prospects, re-engage dormant leads, and maintain a healthy CRM-driven pipeline.

Qualifications

• Experience in lead generation or business development within a B2B sales environment.
• Understanding of connected vehicle technology, IoT solutions, and telematics platforms.
• Ability to qualify leads and understand customer needs via consultative questioning.

Responsibilities

• Generate qualified sales opportunities through outbound prospecting of fleet operators and logistics firms.
• Contact existing and prospective customers to identify opportunities and present telematics solutions.
• Re-engage dormant opportunities to maximise conversion and pipeline growth.
• Build and manage a sales pipeline, record interactions in the CRM with accuracy.
• Collaborate with Sales Executives to ensure smooth handovers from engagement to sale.
• Record and update all customer interactions and pipeline activity in the CRM.

Skills

Lead generation

Outbound prospecting

B2B sales

Telephone communication

Time management

CRM knowledge

Objection handling

Team collaboration

Tools

CRM systems

Telematics platforms

GPS fleet software

Job description

For 35 years, we have been helping companies grow. It is a path that we know well. When Radius started its business in 1990, it was running a successful fuel SME in the North West of England. Today, we are a global business services company operating in 19 countries on five continents.

Our mission is to help businesses of all sizes adapt to market changes and take advantage of the opportunities that come with them.

We differentiate ourselves by our ability to provide SMEs with fleet and connectivity products and services in a single solution, as well as customized solutions for enterprise-level businesses.

We are looking for a dynamicAppointment Setterto join the fast-growingTelematics Team here at Radius.

Job Description

In this pivotal role, you will be the catalyst for new business opportunities, identifying qualified leads within the fleet management and transportation sectors and initiating meaningful conversations that fuel our sales pipeline.

You will work collaboratively with our sales team to ensure a seamless customer journey from initial contact through to handover, whilst maintaining meticulous attention to detail and consistently exceeding targets. This is an excellent opportunity to make a genuine impact in a fast-paced, innovative environment where your contributions are recognised and valued.

• Generate qualified sales opportunities through strategic outbound prospecting targeting fleet operators, logistics companies, and transportation businesses; engage prospects through systematic follow-up on referrals and marketing enquiries
• Contact existing and prospective customers in the fleet management and telematics space to identify new business opportunities, understand their operational challenges, and present relevant connected vehicle and IoT solutions that drive value
• Re-engage prospects from previous campaigns, dormant opportunities, and past enquiries to maximise conversion potential and pipeline growth within the telematics sector
• Build, manage, and nurture a healthy sales pipeline by systematically tracking opportunities, ensuring timely progression, and maintaining organised records of all customer interactions within our CRM system
• Collaborate closely with Sales Executives to ensure smooth handovers and seamless customer experiences from initial engagement through to sale
• Accurately record and update all customer interactions, pipeline activity, and sales opportunities within our CRM system with precision and consistency
• Conduct thorough research and qualification of leads to ensure only high-quality opportunities aligned with our telematics solutions are advanced to the sales team
• Consistently achieve individual activity targets, pipeline development goals, and referral metrics whilst contributing to the broader success of the team
• Provide feedback and insights on market trends, customer pain points in fleet operations, and competitive intelligence to support continuous improvement and strategic decision-making

Qualifications

• Proven experience in lead generation, outbound prospecting, or business development within a B2B sales environment, ideally within the telematics, fleet management, or transportation technology sectors
• Demonstrated understanding of connected vehicle technology, IoT solutions, and telematics platforms, with the ability to articulate their value to fleet operators and logistics businesses
• Demonstrated ability to qualify leads effectively and understand customer needs through active listening and consultative questioning, particularly regarding fleet operational challenges and vehicle management requirements
• Strong telephone and email communication skills with the ability to engage prospects professionally and build rapport quickly, whilst explaining technical telematics concepts in accessible terms
• Excellent organisational and time management skills with the ability to prioritise multiple tasks and manage your own workload independently
• Proven track record of meeting or exceeding activity targets, KPIs, and sales metrics in a goal-oriented environment
• Strong analytical skills with the ability to interpret data, identify trends, and optimise your approach based on performance insights within the telematics and fleet management space
• Resilience and persistence with the ability to handle rejection professionally and maintain motivation in a competitive environment
• Collaborative mindset with the ability to work effectively as part of a team whilst also taking ownership of individual responsibilities
• Attention to detail and commitment to accuracy in all customer interactions and data management
• Proficiency with CRM systems and ability to accurately record, organise, and manage customer data and pipeline information relevant to telematics sales cycles
• Sales certifications or formal training in sales methodologies and techniques
• Experience in the telematics, fleet management, transportation, logistics, or automotive technology sectors
• Familiarity with vehicle tracking systems, GPS technology, or fleet management software platforms
• Knowledge of industry regulations and compliance requirements affecting fleet operations and vehicle telematics

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Additional Information

Diversity, Equality & Inclusion at Radius

Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.

We also offer:

• Global Female Health Policy & Female Health Champions
• Pregnancy Loss and Fertility Treatment Policies
• Endometriosis Friendly Employer (UK)
• Mental Health First Aiders
• Disability Confident Committed Employer (Level 1)
• Race at Work Charter signatory
• Proud sponsor of Crewe Pride (5years running) and Cheshire Pride Awards Corporate Supporter 2025
• Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
• Give as you earn scheme (payroll giving) and match funding

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.