Rent & Service Charge Analyst, HEXAGON

Guardian Jobs; London; Hybrid; GBP 36,000 - 41,000; Full time

Job summary

An innovative housing association in Southeast London seeks a Rent & Service Charge Analyst. This entry-level position will involve managing rent and service charges while providing support to colleagues. With a commitment to staff engagement and a dynamic work environment, this role is perfect for someone eager to develop their career in a supportive setting.

Benefits

Private medical insurance

Pension scheme with 3x salary life assurance

Flexible hybrid working

26 days annual leave, increasing to 31 days

Qualifications

• Entry-level position suitable for first role or experienced Analyst.
• Excellent communication to explain complex issues to customers.
• Experience in using housing management and financial systems.

Responsibilities

• Assist with the management of rent and service charges.
• Support development of service charge management systems.
• Provide support on rent and service charge issues.

Skills

Knowledge and experience of rent and service charge processes

Good understanding of basic accounting procedures

Excellent communication skills

Excellent IT and Numeracy skills

Experience of using housing management and financial systems

Education

Part qualified Accountant or willingness to undertake qualification

Tools

SUN

CX

Job description

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£36,395 - £40,438 Per Annum (dependent On Experience)

35 hours per week

Based London, SE26 (Hybrid Working)

Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.

£36,395 - £40,438 Per Annum (dependent On Experience)

35 hours per week

Based London, SE26 (Hybrid Working)

Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.

As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in.

We have an excellent opportunity for an outstanding candidate to join our Team and assist with the management of rent and service charges across Hexagon. You will support the development and implementation of effective service charge management systems in addition to providing support to your colleagues on rent and service charge issues.

This is an ideal opportunity if you are seeking your first officer level role or you may already be an experienced Analyst. You will have:

• Knowledge and experience of rent and service charge processes.
• A good understanding of basic accounting procedures and processes.
• Excellent communication skills with the ability to explain complex issues to customers and colleagues.
• Excellent IT and Numeracy skills.
• Experience of using housing management and financial systems (SUN and CX desirable).
• Part qualified Accountant or willing to undertake a relevant qualification.
  
  
  

This role presents a brilliant opportunity to further your career with a dynamic company that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you.

You will be joining a Great Place to Work accredited organisation with IIP Gold and we will offer you training and supervision to help you achieve your full potential, with an excellent package including private medical insurance, pension scheme with 3 x salary life assurance, flexible hybrid working, and 26 days annual leave rising one day per year to 31 days.

If you think you have the skills to do all this and more, we want to hear from you.

For further details about the role please visit our website via the apply button.

Closing date: Sunday 13 July 2025.

Interviews will be held on Wednesday 23 July 2025.

We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.

Accessibility and Adjustments

We are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact [e-mail]

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