Rent & Service Charge Analyst

Hexagon Housing Association; London; Hybrid; GBP 36,000 - 41,000; Full time

Job summary

Join Hexagon Housing Association as a Rent & Service Charge Analyst in London, offering a competitive salary and hybrid working. This role is ideal for those seeking to grow their careers within an organization committed to flexibility and employee engagement, with a strong support system and excellent benefits including private medical insurance and generous leave policy.

Benefits

Private medical insurance

Pension scheme with 3 x salary life assurance

26 days annual leave, rising to 31 days

Flexible hybrid working

Training and supervision opportunities

Qualifications

• Knowledge of rent and service charge processes is essential.
• Experience or willingness to undertake relevant qualifications.
• Excellent communication and IT skills necessary.

Responsibilities

• Assist with management of rent and service charges.
• Support development of effective service charge management systems.
• Provide assistance on rent and service charge issues to colleagues.

Skills

Knowledge of rent and service charge processes

Basic accounting procedures

Excellent communication skills

Excellent IT skills

Numeracy skills

Education

Part qualified Accountant or relevant qualification

Tools

Housing management systems

Financial systems (SUN and CX)

Job description

Rent & Service Charge Analyst
£36,395 - £40,438 per annum (dependent on experience)
35 hours per week
Based London, SE26 (Hybrid Working)

Hexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across Southeast London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.

As an organisation we are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live in.

We have an excellent opportunity for an outstanding candidate to join our Team and assist with the management of rent and service charges across Hexagon. You will support the development and implementation of effective service charge management systems in addition to providing support to your colleagues on rent and service charge issues.

This is an ideal opportunity if you are seeking your first officer level role or you may already be an experienced Analyst. You will have:

• Knowledge and experience of rent and service charge processes.
• A good understanding of basic accounting procedures and processes.
• Excellent communication skills with the ability to explain complex issues to customers and colleagues.
• Excellent IT and Numeracy skills.
• Experience of using housing management and financial systems (SUN and CX desirable).
• Part qualified Accountant or willing to undertake a relevant qualification.

This role presents a brilliant opportunity to further your career with a dynamic company that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you.

You will be joining a Great Place to Work accredited organisation with IIP Gold and we will offer you training and supervision to help you achieve your full potential, with an excellent package including private medical insurance, pension scheme with 3 x salary life assurance, flexible hybrid working, and 26 days annual leave rising one day per year to 31 days.

If you think you have the skills to do all this and more, we want to hear from you.

For further details about the role please visit our website www.hexagon.org.uk/careers

Closing date: Sunday 13 July 2025.
Interviews will be held on Wednesday 23 July 2025.

We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.

Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact [e-mail]