Renewals Team Lead: Drive Growth & Client Relationships

Christie Insurance; Milton Keynes; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Yearly bonus

25 days annual leave

Life assurance

Wellbeing assistance

Cycle to work

Referral bonus

Enhanced family leave

Digital Health/GP services

CG Connect access

Discounts

Job summary

Christie Insurance, a forward-thinking broker, seeks a Team Leader in Renewals to advise clients on protecting business assets and liabilities. You will review coverage, assess risk changes, and negotiate with insurers, managing your own book from day one.

The role rewards a professional with renewals leadership, strong client relationships and SME experience, plus ongoing CII qualifications. Join a high-performing team in the UK.

Qualifications

• Demonstratable experience as a Team leader/Account Executive in Renewals within a commercial insurance setting or SME sector.
• Understanding of Insurance fundamentals, legal context and marketplace operations.
• Proven track record of maintaining an existing book of business.
• Strong understanding of current and upcoming commercial insurance coverage.
• Professional, client-led approach.
• Strong relationship building, influencing and team-building skills.
• Ability to use software for statistical analysis and predictive modelling.
• CII/DIP Certification or working towards one.

Responsibilities

• Research and communicate up-to-date renewal information to provide the most suitable advice.
• Advise clients on policy cover and terms, coordinating with the claims department.
• Respond promptly to client queries and record all communications with clients and insurers.
• Identify and act on upsell and cross-sell opportunities.
• Develop and maintain detailed product knowledge.
• Build lasting relationships with clients, insurers and internal stakeholders.
• Collaborate with internal support teams to deliver excellent service.

Skills

Team leadership

Renewals experience

Commercial insurance

SME sector

Client relationships

Predictive modelling tools

CII progress

Education

CII/DIP Certification or in progress

Tools

Statistical analysis software

Job description

Christie Insurance, a forward-thinking broker, seeks a Team Leader in Renewals to advise clients on protecting business assets and liabilities. You will review coverage, assess risk changes, and negotiate with insurers, managing your own book from day one.

The role rewards a professional with renewals leadership, strong client relationships and SME experience, plus ongoing CII qualifications. Join a high-performing team in the UK.