Remote User Research Consultant — Migration & Borders (SC)

Areti Group | B Corp™; United Kingdom; Remote; GBP 44,000 - 74,000; Full time

Job summary

Areti Group | B Corp is seeking a User Research Consultant for Migration & Borders to work remotely from the UK. The role requires active SC clearance and involves shaping sensitive government services through rigorous user research.

You will plan and run research with diverse users, translate findings into actionable design improvements, and collaborate in agile, multi-disciplinary teams to support GDS service assessments.

Qualifications

• Experience planning and running research with diverse users, often in sensitive contexts.
• Ability to turn insights into actionable recommendations shaping service design and delivery.
• Experience working within agile, multidisciplinary teams.
• Knowledge of GDS Service Standard and government digital service assessments.

Responsibilities

• Plan and conduct user research across migration and borders services.
• Translate research findings into design recommendations for services.
• Collaborate with cross-functional teams in an agile environment.
• Support services through GDS service assessments.

Skills

User research

UK government context

GDS Service Standard

Agile teamwork

Tools

SC clearance

Job description

Areti Group | B Corp is seeking a User Research Consultant for Migration & Borders to work remotely from the UK. The role requires active SC clearance and involves shaping sensitive government services through rigorous user research.

You will plan and run research with diverse users, translate findings into actionable design improvements, and collaborate in agile, multi-disciplinary teams to support GDS service assessments.