SC Cleared User Researcher

Sanderson Government and Defence; Greater London; Remote; GBP 72.000 - 94.000; Vollzeit

Zusammenfassung

Sanderson Government and Defence is seeking a Senior User Researcher (SC Cleared) to own research activities in an agile delivery environment. You will design and deliver user research across complex programmes, partnering with designers, BA, PM and delivery managers to shape services through evidence-led insights.

The role emphasizes user-centred design principles, rapid assessment when appropriate, and strong stakeholder engagement, with remote work and travel as needed.

Qualifikationen

• Active SC Clearance.
• Strong experience as a User Researcher within Agile delivery environments.
• Excellent knowledge of GDS standards and assessment processes.
• Proven ability to apply User-Centred Design methodologies.
• Excellent stakeholder management and communication skills.

Aufgaben

• Plan, design and deliver user research activities across the delivery lifecycle.
• Generate actionable insights to influence service design and decisions.
• Work with multidisciplinary teams including designers, business analysts and product managers.
• Facilitate workshops, playback sessions and stakeholder engagements.
• Translate research findings into clear recommendations and presentations.

Kenntnisse

SC Clearance

GDS standards

User Research

Agile delivery

Stakeholder mgmt

Jobbeschreibung

Senior User Researcher (SC Cleared)

£450 per day | Outside IR35 | Remote with occasional travel | Active SC Clearance Required

We're looking for an experienced User Researcher with strong GDS and User-Centred Design (UCD) expertise to join a high-performing delivery team. This role is ideal for someone who thrives on ownership, works proactively with minimal direction, and can confidently shape and drive user research activities across complex programmes. You'll be joining a collaborative environment where pragmatism is valued. We need someone who understands when a rapid evidence-based approach is appropriate and when a deeper research engagement is required.

Responsibilities

Plan, design and deliver user research activities throughout the delivery lifecycleGenerate actionable insights that influence service design and decision-makingWork closely with multidisciplinary teams including designers, business analysts, product managers and delivery managersFacilitate workshops, playback sessions and stakeholder engagementsTranslate research findings into clear recommendations and presentations for a variety of audiencesChampion user-centred design principles and best practice across teamsBuild strong relationships with stakeholders and foster engagement across the wider delivery community

Essential Skills & Experience

Active SC ClearanceStrong experience as a User Researcher within Agile delivery environmentsExcellent knowledge of GDS standards and assessment processesProven experience applying User-Centred Design methodologiesAbility to work autonomously and take ownership of research activitiesStrong stakeholder management and communication skillsExperience producing high-quality reports, presentations and research outputsComfortable balancing pace, pragmatism and research rigourExperience planning and conducting a range of qualitative and quantitative research methodsStrong facilitation and workshop skillsHigh levels of energy, initiative and collaboration

Desirable

Experience working on large-scale public sector transformation programmesExperience supporting digital services through discovery, alpha, beta and live phasesFamiliarity with accessibility and inclusive design principles

Contract Details

£450 per dayOutside IR35Remote-first engagementTypically 1-2 days per month onsite, with occasional workshops or stakeholder sessions as requiredActive SC Clearance requiredThis is an excellent opportunity for a senior-level User Researcher who enjoys taking ownership, influencing delivery teams through evidence-led insights, and helping shape services that genuinely meet user needs.

Reasonable Adjustments

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason,