User Research Consultant | Migration & Borders | Fully Remote | SC Cleared

Areti Group | B Corp™; United Kingdom; Remote; GBP 44,000 - 74,000; Full time

Job summary

Areti Group | B Corp is seeking a User Research Consultant for Migration & Borders to work remotely from the UK. The role requires active SC clearance and involves shaping sensitive government services through rigorous user research.

You will plan and run research with diverse users, translate findings into actionable design improvements, and collaborate in agile, multi-disciplinary teams to support GDS service assessments.

Qualifications

• Experience planning and running research with diverse users, often in sensitive contexts.
• Ability to turn insights into actionable recommendations shaping service design and delivery.
• Experience working within agile, multidisciplinary teams.
• Knowledge of GDS Service Standard and government digital service assessments.

Responsibilities

• Plan and conduct user research across migration and borders services.
• Translate research findings into design recommendations for services.
• Collaborate with cross-functional teams in an agile environment.
• Support services through GDS service assessments.

Skills

User research

UK government context

GDS Service Standard

Agile teamwork

Tools

SC clearance

Job description

Job title: User Research Consultant | Migration & Borders | Fully Remote | SC Cleared

Fully remote research work that shapes services in migration and borders.

A central government department is looking for an experienced User Research Consultant to work in the Migration & Borders space. These are complex, sensitive services, and getting them right matters enormously for the people who use them.

Rate: Up to £400 per day (Inside IR35)

Location: Fully remote, UK-based

Clearance: Active SC required (current, not lapsed)

Planning and running research with diverse users, often in sensitive contexts

Turning insight into recommendations that shape service design and delivery

Working within agile, multidisciplinary teams

Supporting services through GDS service assessments

User research experience in UK government, ideally in complex or sensitive areas

Migration, borders or immigration experience (highly desirable)

A strong grasp of the GDS Service Standard

Active, current SC clearance (essential)

Meaningful work, fully remote, and research that makes a difference in people’s lives.