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Benefits offered by this job
Private medical insurance (PMI)
Career support for family and friends
25 working days paid holiday
Job summary
A global career transition and mobility firm is seeking a Candidate Experience Executive to provide exceptional customer service and administrative support. This fully remote position requires a focus on assisting candidates with inquiries and maintaining high service standards. The ideal candidate should possess strong organizational skills and be adept at using technology to enhance client experiences. This role offers the opportunity to thrive within a leading HR firm with great growth potential.
Qualifications
Experience in a customer service role is essential.
Sensitivity to client needs and ability to maintain calm under pressure.
Ability to prioritize and organize multiple tasks.
Responsibilities
Provide high-level customer service via phone, email, and in-person.
Conduct candidate activity research and reporting.
Support delivery operations with ad-hoc administrative tasks.
Skills
Customer service orientation
Microsoft Office
Web-based applications
CRMs
Job description
A global career transition and mobility firm is seeking a Candidate Experience Executive to provide exceptional customer service and administrative support. This fully remote position requires a focus on assisting candidates with inquiries and maintaining high service standards. The ideal candidate should possess strong organizational skills and be adept at using technology to enhance client experiences. This role offers the opportunity to thrive within a leading HR firm with great growth potential.