Remote Travel Concierge & Planner

Destinytravel; Leeds; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Fully remote work

Travel perks

Ongoing training

Travel relationships

Job summary

Destiny&Co in the travel sector is seeking a friendly Trip Support Coordinator to guide travelers from planning through return. You’ll respond to inquiries, adjust itineraries, and provide destination guidance to ensure smooth experiences.

This fully remote role offers flexible scheduling, access to travel perks, ongoing training, and the chance to build lasting traveler relationships while delivering personalised service.

Qualifications

• Excellent written and verbal communication skills.
• Customer service experience in travel or hospitality preferred.
• Attention to detail and strong organizational habits.
• Willingness to learn new digital tools and systems.
• Genuine passion for travel and helping others.

Responsibilities

• Respond to inquiries through email, phone, and messaging apps with professionalism and clarity.
• Assist clients with itinerary changes, cancellations, and travel-related questions.
• Provide accurate destination information, requirements, and documentation guidance.
• Confirm travel details, follow up before and after trips, and gather feedback.
• Resolve concerns with empathy, respect, and timely communication.

Skills

Excellent written and verbal comms

Customer service experience

Attention to detail

Comfortable learning new tools

Genuine travel passion

Job description

Destiny&Co in the travel sector is seeking a friendly Trip Support Coordinator to guide travelers from planning through return. You’ll respond to inquiries, adjust itineraries, and provide destination guidance to ensure smooth experiences.

This fully remote role offers flexible scheduling, access to travel perks, ongoing training, and the chance to build lasting traveler relationships while delivering personalised service.