Remote Trip Concierge & Travel Support Specialist

Destinytravel; Remote; GBP 40,000 - 60,000; Full time

Job summary

A travel coordination company is seeking a Trip Support Coordinator to enhance the travel experience for clients. In this fully remote role, you will assist travelers by answering inquiries, facilitating itinerary changes, and providing destination information. Ideal candidates will possess strong communication skills, attention to detail, and a passion for travel. This position offers flexible scheduling and access to industry-specific perks, supporting you in building lasting relationships with travelers.

Benefits

Fully remote work

Access to travel perks

Ongoing training support

Flexible scheduling

Qualifications

• Experience in customer service, preferably in travel or hospitality.
• Strong organizational skills and attention to detail.
• Ability to communicate effectively with diverse clients.

Responsibilities

• Respond to inquiries through various communication channels.
• Assist clients with itinerary changes and travel-related questions.
• Provide accurate destination information and documentation guidance.
• Follow up with clients before and after trips to gather feedback.
• Handle concerns with empathy and timely communication.

Skills

Excellent written and verbal communication skills

Customer service experience

Attention to detail

Organizational skills

Familiarity with digital tools

Job description

A travel coordination company is seeking a Trip Support Coordinator to enhance the travel experience for clients. In this fully remote role, you will assist travelers by answering inquiries, facilitating itinerary changes, and providing destination information. Ideal candidates will possess strong communication skills, attention to detail, and a passion for travel. This position offers flexible scheduling and access to industry-specific perks, supporting you in building lasting relationships with travelers.