Remote Travel Support Specialist: Create Memorable Journeys

Getaway Travel Agency; Aberdeen City; Remote; GBP 24,000 - 31,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks

Professional growth

Community of travelers

Job summary

Getaway Travel Agency USA is seeking a Remote Travel Support Representative. You will help clients plan and execute journeys, answer questions, and resolve issues to ensure a smooth travel experience from planning to return.

This remote role offers flexible hours, ongoing training, and access to exclusive travel perks. Based in sunny Arizona, the team prides itself on personalized service and building memorable travel experiences for customers nationwide.

Qualifications

• Excellent communication skills, written and verbal.
• Background in customer service, ideally travel-related.
• High attention to detail and organized work style.
• Tech-savvy with ability to learn booking tools quickly.

Responsibilities

• Respond to client inquiries across channels in a timely, professional manner.
• Support bookings: modifications, cancellations, special requests.
• Provide accurate destination, documentation, and process information.
• Follow up to confirm plans and gather feedback post-trip.
• Handle concerns with empathy and efficiency.

Skills

Excellent communication

Customer service background

Attention to detail

Tech-savvy

Travel passion

Job description

Getaway Travel Agency USA is seeking a Remote Travel Support Representative. You will help clients plan and execute journeys, answer questions, and resolve issues to ensure a smooth travel experience from planning to return.

This remote role offers flexible hours, ongoing training, and access to exclusive travel perks. Based in sunny Arizona, the team prides itself on personalized service and building memorable travel experiences for customers nationwide.