Remote Travel Concierge — Seamless Journeys, Perks Included

Sweetcarolinatravels; Greater London; À distance; GBP 25 000 - 35 000; Plein temps

Avantages offerts par ce poste

Exclusive travel perks

Access to industry-only discounts

Professional development through ongoing training

Résumé du poste

Sweetcarolinatravels is seeking a Remote Travel Advisor to support clients from trip ideas to safe return home, ensuring a seamless and memorable travel experience. Responsibilities include managing inquiries, providing booking assistance, and maintaining client satisfaction.

The ideal candidate will have strong communication skills, customer service experience preferably in travel, and a genuine passion for helping others create unforgettable journeys. This role offers fully remote flexibility and exclusive travel perks.

Qualifications

• Experience in customer service ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational habits.
• Tech-savvy and quick to adapt to new systems.

Responsabilités

• Engage with client inquiries across email, phone, and messaging.
• Support travelers with booking updates, modifications, and cancellations.
• Provide accurate insights on destinations and travel documents.
• Follow up to confirm trip details and gather feedback.
• Resolve concerns with empathy and a commitment to client satisfaction.

Connaissances

Strong written and verbal communication skills

Experience in customer service (travel/tourism/hospitality)

High attention to detail

Tech-savvy

Description du poste

Sweetcarolinatravels is seeking a Remote Travel Advisor to support clients from trip ideas to safe return home, ensuring a seamless and memorable travel experience. Responsibilities include managing inquiries, providing booking assistance, and maintaining client satisfaction.

The ideal candidate will have strong communication skills, customer service experience preferably in travel, and a genuine passion for helping others create unforgettable journeys. This role offers fully remote flexibility and exclusive travel perks.