Remote Travel Concierge — Create Seamless, Memorable Trips

Sawmilldcllc; Nottingham; Remote; GBP 31,000 - 44,000; Full time

Benefits offered by this job

Fully remote work

Exclusive travel perks

Mentorship and training

Job summary

Sawmill D&C LLC is seeking a Remote Travel Consultant to guide clients from initial trip idea through to safe return home. You’ll handle bookings, provide destination insights, and resolve issues with care and professionalism.

Enjoy fully remote work, exclusive travel perks, and ongoing training as you help travelers design unforgettable journeys. Join a team that values trust, warmth, and a service mindset, delivering personalized support nationwide while enabling flexible scheduling and remote

Qualifications

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow-through habits.
• Tech-savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
• Exclusive travel perks and access to industry-only discounts.
• Professional development through ongoing training, mentorship, and team support.
• Community culture where passion for travel, connection, and meaningful memories drives everything we do.

Job description

Sawmill D&C LLC is seeking a Remote Travel Consultant to guide clients from initial trip idea through to safe return home. You’ll handle bookings, provide destination insights, and resolve issues with care and professionalism.

Enjoy fully remote work, exclusive travel perks, and ongoing training as you help travelers design unforgettable journeys. Join a team that values trust, warmth, and a service mindset, delivering personalized support nationwide while enabling flexible scheduling and remote